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Whsmith Reviews

2.1 Rating 122 Reviews

23 %

of reviewers recommend Whsmith

Company Reviews

2.1

Based on 122 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

Read Whsmith Reviews

About Whsmith:

Online at WHSmith.co.uk, customers order from over 2 million books plus thousands of magazines gift packs, stationery products, gifts, toys and games.. With over 550 stores on the high street and 490 stores at airports, train stations, hospitals and motorway services, WHSmith is one of the UKs leading retail groups and a household name.

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Whsmith 1 star review on 13th December 2021

Whsmith 1 star review on 13th December 2021

Whsmith 1 star review on 14th October 2021

DESISLAVA DIMITROVA

Whsmith 1 star review on 14th October 2021

DESISLAVA DIMITROVA

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought two office chairs online on seperate occasions. One last year and one recently. Easy to order. Both arrived within a couple of days. Competitive price. Excellent service very happy and the chairs are brilliant.”

Posted 2 years ago

“WHSmith Rabbit In Woodland Luxury Christmas Cards (Pack Of 5) These cards have envelopes which are too small, bends the cards trying to squeeze them in.”

Posted 3 years ago

“Tales Of Bluebell Wood and those that live there. By Sandy Davis A must read. a magical adventure, full of interesting charactures with an amusing unusual story line.”

Posted 3 years ago

“BARRY BRANCH. Now THAT was surprising! I have been in so many W H Smith branches that seem tired and cluttered, but last week was a REVELATION! I called in to the Barry branch and wa struck by how clean, tidy and pleasant it is. Stock was nicely displayed, but the best part was the pleasant welcome from the staff. FULL MARKS TO THE BARRY STAFF. Now, W H Smith, This is how all of your branches should look.”

Posted 4 years ago

“Ordered 3 cds on Sunday they arrived on Tuesday , no problem, would order again”

Posted 4 years ago

“I was pleased with my coulard pens”

Posted 5 years ago

“Cheaper online prices compared to in-store. Option to deliver order to store.”

Posted 5 years ago

“Really good bookstore ,good selection of books and fast ordering service.”

Posted 5 years ago

“Excellent service”

Posted 6 years ago

“Check out their clearance range on line. Great books at incredibly cheap prices. .free delivery too.”

Posted 6 years ago

“Always very quick at dispatching orders, and collecting books from instore.”

Posted 6 years ago

“Great offer on stamp stock books, collected from my local shop, no bother at all”

Posted 6 years ago

“Lovely staff (Bedford store) great selection with in store delivery available”

Posted 6 years ago

“Purchased 2 really good books for one of my Grandsons Christmas present on WW1 & WW2 he wants to be a history teacher and can't read enough.”

Posted 6 years ago

“Great service. Knowledgable staff, tidy shop and personable service.”

Posted 6 years ago

“Great service. Knowledgable staff, tidy shop and personable service.”

Posted 6 years ago

“They had all I needed for my Daughter's school pencil case”

Posted 6 years ago

“This company has a huge catalogue of goods and send orders well packaged and quickly. Excellent!”

Posted 6 years ago

“This company has a huge catalogue of goods and send orders well packaged and quickly. Excellent!”

Posted 6 years ago

“Very helpful and feiendly staff.”

Posted 6 years ago

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Whsmith is rated 2.1 based on 122 reviews