Wido Reviews

Name: Wido
Address: Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham, Nottingham
Rating: 4.02

4.0 Rating 1,561 Reviews

75 %

of reviewers recommend Wido

4.0

Based on 1,561 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Email:

contact@widosupport.com

Location:

Unit 5a - 5b Bestwood Business Park Bestwood Village Nottingham
Nottingham
NG6 8TQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Late delivery and very poor quality item.”

Helpful Report

Posted 4 years ago

“I placed an order last weds and still haven’t received it! “The van broke down””

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Posted 4 years ago

“So i ordered a race car bed. No tracking or delivery time was given i had to ring for this, which i was given a around time and it was 41 st place for delivery. The item came the paint and wood where marked/ damaged and the screws had left the packaging. The instructions where poor and incorrect. The holes where also in different places to the instructions. As putting the bed together the wood was very flimsy and became damaged.”

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Posted 4 years ago

“Arrived quickly. Easily to put together. But covered in scratches and black marks - had to keep it because I didn’t have time to swap!”

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Posted 4 years ago

“Instruction given to put the bed together was not clairly explained, I also had a defective stool the bottom clip was broken when I open the box. You said items was two years guarantee can you send me a statement to represent this?”

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Posted 4 years ago

“on arrival our desk cooker would not work.despite having people looking at it no fault could be found until we seen that the power wire with plug leading to cooker had splits in the wire.could we send it back please?”

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Posted 4 years ago

“Looking forward to receiving my item unfortunately as opened box and still in the packeding provided front radiator covers are snapped and therefore damaged and waiting for response to collect and refunded ,susy x”

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Posted 4 years ago

“Not happy, only two out of the three beauty beds are fit for purpose. One bed has no holes for the fixings and there's no nuts and bolts. The underneath lining wasn't stapled onto the board. I cant get through on the phone to return it and receive a refund. Voicemail box is full.”

Helpful Report

Posted 4 years ago

“Product great for the price and free next day delivery is good but was not given an approximate time of delivery, so had to wait in all day. Two items were also missing out of the parcel, missing parts will be resent but have to wait nearly a week.”

Helpful Report

Posted 4 years ago

“I was asked to pay for the product ( wheelie bin ) but then received an email the next day saying they were out of stock! I was told the money would be refunded and asked to put myself on the waiting list. Please can you put my name on the waiting list and inform me when the bins are available to buy”

Helpful Report

Posted 4 years ago

“Hello. Everything will be ok but I still waiting for the chair. Should be last Thursday.”

Helpful Report

Posted 4 years ago

“Very prompt delivery of a salon backwash and chair but cannot download the instructions and have emailed and called but no response,so I have the item with no idea how to install it so a complete waste of money unless customer service can answer there phone or reply to my emails..”

Helpful Report

Posted 4 years ago

“Superfast delivery and easy to navigate website. However afersales support wasn't good - very slow response on emails and they take ages to answer the phones.”

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Posted 4 years ago

“Very disappointed that the marble Parasol stand i purchased had been cracked and glued back together. Phoned up and they asked for a photo of the damage which i did straight away;after 48hr nobody had come back to me. I then phoned again and a chap said he would send another but currently out of stock, but would notify me when it was in. Disappointedly , after another 48hr i was notified by emailthat the item was OOS (presumably out of stock) and a refund would be issued.”

Helpful Report

Posted 4 years ago

“Unfortunately I wasn’t happy with the delivery. I suppose to have my parcel on Friday never came. I have to call many times Tuffnells is the company how does the delivery and the don’t have a good costumer service is rubbish. Finally I had my parcel on Monday afternoon. Very disappointed ☹️”

Helpful Report

Posted 4 years ago

“Having only 1 delivery person for 2 parcels of 30kg+ each, and leaving them in the building hall instead of taking them to the apartment is a shame. Good sofa bed otherwise, just had a bit of mould.”

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Posted 4 years ago

“I am waiting for a reply to my email regarding a POP-UP gazebo. I E-mailed on the 5/7/19, to-day is 15/7/19”

Helpful Report

Posted 4 years ago

Hello, Many thanks for your message - I am sorry there has been a delay in response - our team are working extra hard to ensure we deal with our enquiries as quick as possible! Thank you Wido Team

Posted 4 years ago

“I was pleased with speedy delivery but only received half of my order and still waiting for a response to when I will receive table and parasol”

Helpful Report

Posted 4 years ago

“I ordered on 1 July still waiting for my 6 Piece garden set..I am remaining positive. I have two emails stating that I will be informed when my order is despatched. Thanks”

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Posted 4 years ago

“Product is great, can't complain about the cost as was a bargain, customer service poor, stated 24 hour delivery if ordered before 2pm, took over 48 hours to come, I emailed a complaint and got told system was faulty which delayed dispatch which I can understand, complaint was not taken seriously as no response from second email, site states you will be notified of dispatch, I received no email about delay and no email when dispatched, very bad customer service.”

Helpful Report

Posted 4 years ago

Wido is rated 4.0 based on 1,561 reviews