“I can't say enough good things about the customer service from Wicked Grips. I had a few initial questions and got quick answers. I made a mistake and ordered P938 grips instead of P238 grips. Ed shipped out the right ones before he even got the first ones back. If I ever meet you somewhere Ed - let me buy you a whiskey.”
Hello...
We answer emails almost 24/7, and our return policy was an item you had to agree to during check out. We make every attempt, from easy contact with fast responses, to large clear photos and descriptions on every product, to make sure the customer has everything they need to make a decision.
This customer did not contact us before or after the sale.. just left a review without even attempting to ask for help with whatever their issue was.
Ed
WG
“Though the owner did try to help me, ultimately he blamed the build of the gun. I don't agree with that. If you are open to the idea of making these grips fit yourself, absolutely buy from them. They are beautiful grips and well made.”
Hello... thanks for your feedback, however...
We advertise our 1911 grips to fit standard in spec frames. We cannot be responsible if your foreign made gun falls outside of what it considered industry "quality" specifications. Nor will we apologize for making a quality product that adheres to a quality specification. I will not lower our quality standards to make a grip so loose that will fit every out of spec frame from lower quality manufacturers overseas. If your gun falls outside of quality specs, you need to be willing to "fit" parts to it.
Thanks
Ed
WG
English
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