“Owner responded quickly when USPS delayed the delivery. That kind of attention will go a long way to ensure success of the company. Still $65 for 4 screws is overpriced”
Thanks for the feedback. Sadly we didn't earn a 5 star due to you thinking our products are overpriced. Let me take a minute to walk you through what you received and the work that went into them.
The screws were $62.. not $65. And for $62, you got a set of screws made no where else on the planet, with over 2 hours of hand labor to create each set. Skilled American labor. Machinists.. QC staff.. and artisans doing the hand work.
No.. if anything we are selling too cheaply, as our costs have skyrocketed while we kept the retail price the same for years now. We should have raised prices.. but refused.
The cost to make a custom screw that only fits one gun model is vastly expensive. This screw fits nothing else, and has no other use in any industry. The Swiss screw machine to make them runs into 6 figures in cost, and set up can take a day or two to dial in, make test batches, then run production in expensive stainless steel. Then QC each screw... hand polish each screw.. hand set an expensive gemstone into every single screw... and that labor is not accounting if there is a secondary finish like a PVD coat.
These are not hardware screws.. made in the millions in china out of inexpensive material.. never touched by human hands.
Then, after all that hand work by skill American labor, we ship them for free.. absorbing the $9-$12 in shipping costs, boxes, packaging, tool bit (which costs over a dollar to produce alone, on another expensive machine, in titanium which is not cheap...). On top of that, we don't charge sales tax to non Michigan residents.
So right off the top, you received free shipping and no sales tax, a discount on your order of over 20%.
So our price.. for such a unique, hand worked product made in the USA.. is a huge bargain. If you are trying to compare our work, and prices, to cheaper amazon screws sold for a few dollars, there is no comparison.
I hope you enjoy them.
Ed
Wicked Grips
Hello... thanks for the feedback,
Your complaint to us was that you slipped with your screwdriver and scratched your gun and are upset. While we understand that can be frustrating, we cannot possibly be responsible for that. We make a very high quality part, and we make a very high quality install bit, but we cannot possibly control the installation by the end user. There is never a reason to use enough force to turn these screws that would have a tool slip hard and scratch a firearm. The screws can be installed with light finger pressure. We test every screw set in actual guns with these same bits, daily, before they go into stock and no one slips and scratches the screws or frames with proper care.
“The grips look great and will complement the finish on my Deadpool model. I have only one problem. The frame of my model has a slightly thicker frame where the front left lower tab fits over the frame. Once that is corrected the grip will look great on my Desert Eagle.”
Hello.. thanks for posting.
Sadly while we can control the quality and tolerances of our grips, we cannot control the firearm manufacturers tolerances. On some small amount of DE frames, they milled their castings about .020 thicker than normal on the left side, making that window a tighter fit. Its a simple install fix to overcome if you contact us we can walk you thru it.
Thanks
Thanks for the feedback..
While we make high quality parts and pieces for your favorite handguns, we cannot control the end users ability to install.
With our screws, installing them is as easy as turning them with your fingers, and snugging up with the included tool bit. I do not think we can possibly make that any easier. Thanks
Ed
WG
Hello..
Sigh... you made no attempt to contact us and ask for help, and you've not reached out to ask for return either. You never even asked, so how would you know if it was "not fast or easy or cheap"?
You left a very negative review on a product that does in fact fit. You just didn't follow the installation instructions, or watch the installation video. If you leave the small plastic piece in the frame, they will not fit. That small plastic part is not used in mounting our grips. We go over this in the video.. there is literally a video in the ad for this grip set that shows you how to install them, which you ignored.
We warranty our grips for life, and if a customer runs into an issue, we answer emails almost 24/7 to give them fast and courteous customer service. What we cannot do is force customers to actually read the ad, or watch the installation video we put in the ad to help you. I cannot possibly warrant your "ability" or lack thereof to install parts on your gun. That your raced to leave a negative review, instead of asking for help, illustrates this.
“Product is amazing, the shipping materials are fun, made opening the box more exciting than a normal package. The shipping, I wish something other than USPS ground advantage was used. I don't remember if there were different options for shipping that didn't cost an arm and a leg. Overall it's a good company that I would consider purchasing from again.”
Hello.. thanks for the feedback!
We do offer several options in a menu for shipping during checkout.. starting with "free" basic shipping thru USPS. You can choose to upgrade the level of service for additional cost. We allow the customer the freedom to choose what level of service they are comfortable with, and offer outside Route package protection for very low cost. But ultimately its up to the customer to choose what service they wish during check out. Sadly nowadays, there is no "good" level of service from USPS, and theft from porches happens will all delivery services. Thus why we recommend Route.
Thanks!
Ed
WG
English