Hello..
Sigh... you made no attempt to contact us and ask for help, and you've not reached out to ask for return either. You never even asked, so how would you know if it was "not fast or easy or cheap"?
You left a very negative review on a product that does in fact fit. You just didn't follow the installation instructions, or watch the installation video. If you leave the small plastic piece in the frame, they will not fit. That small plastic part is not used in mounting our grips. We go over this in the video.. there is literally a video in the ad for this grip set that shows you how to install them, which you ignored.
We warranty our grips for life, and if a customer runs into an issue, we answer emails almost 24/7 to give them fast and courteous customer service. What we cannot do is force customers to actually read the ad, or watch the installation video we put in the ad to help you. I cannot possibly warrant your "ability" or lack thereof to install parts on your gun. That your raced to leave a negative review, instead of asking for help, illustrates this.
“Ordered the wrong size of grips on accident. I just wanted to exchange them for the correct size but Wicked Grips is ignoring my contact attempts. I have spent thousands of dollars with them this year also, not cool.”
Hello Seth..
We did not ignore you. We never received any contact from you. When we saw your review we immediately reached out to you. We do apologize for the hassle, but have no record of any of the attempted contacts. We do offer several means of reaching out.. on the website there is a contact form, and our phone is also posted.
Thanks for the feedback.
“Surprisingly bodacious craftsmanship! Especially your packaging! Made me laugh and feel righteous having the most bitchin 1911 grips in my neighborhood haha!!!
J.S.”
“Purchased Boondocks Saints for my DE. Great fit and look bad ass. Ed Strange, phenomenal customer service and quality of your product. Thank you for your superior customer service. Highly recommended! Follow Ed’s video for installation, easy! Thanks Ed and thank you Wicked Grips !”
“Overall, aweseom grips! If you are conseridng, just put them in your cart and purchase. The grips came well packaged and arrived qucikly. I really like the wieght of the grips, the included rubber spacers and the deatils on graphic. Very happy with my purchase and I will be purchasing more Wicked Grips in the future.”
“Love your products; love your customer service. I’ve already ordered a set of Sonoran Desert Ironwood grips for another of my .45 ACP pistols. I can wait to put them on that gun - they will look awesome, I’m sure!”
“The customer service is amazing wrong size had been ordered and they were very accommodating offering for me to send them back and exchange professional staff quick response and friendly”
“Product is amazing, the shipping materials are fun, made opening the box more exciting than a normal package. The shipping, I wish something other than USPS ground advantage was used. I don't remember if there were different options for shipping that didn't cost an arm and a leg. Overall it's a good company that I would consider purchasing from again.”
Hello.. thanks for the feedback!
We do offer several options in a menu for shipping during checkout.. starting with "free" basic shipping thru USPS. You can choose to upgrade the level of service for additional cost. We allow the customer the freedom to choose what level of service they are comfortable with, and offer outside Route package protection for very low cost. But ultimately its up to the customer to choose what service they wish during check out. Sadly nowadays, there is no "good" level of service from USPS, and theft from porches happens will all delivery services. Thus why we recommend Route.
Thanks!
Ed
WG
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