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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Catriona Hart
Verified Buyer
“Comfy crossing, on time, friendly staff. All good thank you.”
Helpful Report
Posted 7 years ago
Tim Stitchman
Verified Buyer
“Good timekeeping Helpful staff”
Helpful Report
Posted 7 years ago
Terry Simm
Verified Buyer
“Excellent service with efficient staff.”
Helpful Report
Posted 7 years ago
Christine Mahoney
Verified Buyer
“Clean well equipped boats. Excellent service although very costly.”
Helpful Report
Posted 7 years ago
Jacqueline Fry
Verified Buyer
“The staff are always very cheery and helpful.”
Helpful Report
Posted 7 years ago
Jayne
Verified Buyer
“Booking on line easy. Finding terminal with sat nav easy. quick turn around on and off ferry. 45 min crossing no problem, but because of the short time on the ferry, the queue for tea / coffee is a bit fraught.”
Helpful Report
Posted 7 years ago
Veronica Ph
Verified Buyer
“The ferry was full of care and coaches but loading,once started, was quick and amazingly efficient....quite a work of art! Despite so many cars and coaches there was masses of seating space and it didn`t feel crowded on deck. We were kept informed throughout of the current situation and what the next step was. All very seamless and easy. We were a party of 3 cars and we all felt the same”
Helpful Report
Posted 7 years ago
Dee Palmer
Verified Buyer
“VERY HELPFUL FRIENDLY STAFF X”
Helpful Report
Posted 7 years ago
Bryan
Verified Buyer
“A very smooth check in on to the ferry with no problems and a good journey to our destination the same with our return trip no problems all the staff were helpful. Thank you Wightlink.”
Helpful Report
Posted 7 years ago
Sally
Verified Buyer
“Got us on an earlier ferry”
Helpful Report
Posted 7 years ago
Adam
Verified Buyer
“Very good crossing easy and excellent attentive staff.”
Helpful Report
Posted 7 years ago
Barbara Marchant
Verified Buyer
“Good service”
Helpful Report
Posted 7 years ago
Linda Hutt
Verified Buyer
“On June 26th we celebrated our 47th wedding anniversary with a first time trip on the catamaran from Ryde to Portsmouth. What a great time we had, lovely smooth crossing, comfy seats and friendly crew. After a few hours on the mainland, we came back on the catamaran and we agreed its the best way to travel. It might have been our first but definitely won't be our last. Thank you Wightlink for helping make our special day even better x”
Helpful Report
Posted 7 years ago
Christine O'mahony
Verified Buyer
“Loading and unloading ran like clockwork , second time we have travelled with Wightlink first time with the car, will be back for a third time hopefully soon 😃”
Helpful Report
Posted 7 years ago
Lorraine Milner
Verified Buyer
“great trip, easy to use service,”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Helpful Staff and very clean Craft.”
Helpful Report
Posted 7 years ago
Anne
Verified Buyer
“Great staff who were all very friendly and helpful 😀”
Helpful Report
Posted 7 years ago
Kathy Mason
Verified Buyer
“Being born on the Island its lovely to beable to go home to family regularly, and after 45 years the standards on the ships are superb now . Thank you”
Helpful Report
Posted 7 years ago
Timothy Hillier
Verified Buyer
“Everything went smoothly from booking on line to leaving the boat to drive home. Well done Wightlink”
Helpful Report
Posted 7 years ago
Ray Hewins
Verified Buyer
“Welcomed by polite friendly staff and given clear directions. Clean spacious boat with comfortable lounge and refreshments available. Good views of The Solent. Lots of information relating to The Isle of Wight on board.”
Helpful Report
Posted 7 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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