Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,030 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,030 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Wightlink LTD 1 star review on 23rd August 2024

Anonymous

Wightlink LTD 5 star review on 11th October 2023

Joy Shaw

132

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First-class”

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Posted 2 years ago

“Excellent service with good customer experience focus. Easy to navigate the website, reasonably priced and prompt sailing times”

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Posted 2 years ago

“Very good crossing, quick on and off, will book again”

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Posted 2 years ago

“Great all round experience. Bit pricy for aday return though”

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Posted 2 years ago

“Excellent efficient service, but the gap in price between a walk on day return and a walk on four day return is too much.”

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Posted 2 years ago

“Fast and efficient”

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Posted 2 years ago

“Brilliant crossing both outbound and return! As we arrived in plenty of time with a car full + trailer, they put us onto earlier crossings both times and looked after us with one of our passengers with a disability. Highly recommend!”

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Posted 2 years ago

“Very clean, staff friendly, enjoyable ferry crossing.”

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Posted 2 years ago

“Very efficient boarding and help with disabled parking Good food onboard”

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Posted 2 years ago

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Posted 2 years ago

“Reliable service and friendly staff. The only issue is the price - it is so expensive to go and visit my Mum who lives there.”

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Posted 2 years ago

“Fastcat to Ryde and back. Lovely terminal, all ran to time, brilliant. Same coming back. Thank you”

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Posted 2 years ago

“Everything was perfect, I couldn't wish for a better service. Thank you ❤️”

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Posted 2 years ago

“Friendly staff brilliant”

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Posted 2 years ago

“Excellent service as always with professional attitude to please from all at Wightlink… well done & IOW needs you.”

Wightlink LTD 5 star review on 9th August 2023

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Posted 2 years ago

“Friendly and helpful staff, clean ferries and hassle free journey everytime!”

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Posted 2 years ago

“Very efficient service. Ferry spotlessly clean with excellent facilities”

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Posted 2 years ago

“Really well organised process of getting on board and off. Friendly staff. Great service from start to finish.”

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Posted 2 years ago

“Good trip and enjoyed the ride”

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Posted 2 years ago

“Excellent service as always with professional attitude to please from all at Wightlink… well done & IOW needs you.”

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Posted 2 years ago

Wightlink LTD is rated 4.7 based on 4,030 reviews