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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Sarah Varma
Verified Buyer
“On one occasion I had measured the height of the van wrong. I was given good advise with no judgement and my ticket was change quickly with no fuss and I did not miss my crossing. On another occasion when I was visiting the main land unfortunate due to unforeseen circumstances I came back to IOW a day early. Again staff were very kind and my ticket was changed with out any fuss.”
Helpful Report
Posted 7 years ago
Marion Swyer
Verified Buyer
“Very well organised, efficient service.”
Helpful Report
Posted 7 years ago
CHRISTINE GLAZIER
Verified Buyer
“Excellent service. Staff very helpful. Definitely recommend them. Only ferry company that looks after you do well.”
Helpful Report
Posted 7 years ago
Sharon Gentle
Verified Buyer
“Great service and welcoming staff”
Helpful Report
Posted 7 years ago
Christopher Dobson
Verified Buyer
“Just Excellent”
Helpful Report
Posted 7 years ago
David Freeman
Verified Buyer
“vast improvement from last year, polite staff greeted by name, makes you feel welcome”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Much more modern décor in the ferry now”
Helpful Report
Posted 7 years ago
Nigel Locke
Verified Buyer
“Clean and tidy ship. Clean toilets. Friendly,approachable and helpful staff. Good experience.”
Helpful Report
Posted 7 years ago
Kathie Young
Verified Buyer
“It was on time, with no problems.”
Helpful Report
Posted 7 years ago
Sue Foulsham
Verified Buyer
“The staff are very helpful if any problems”
Helpful Report
Posted 7 years ago
Dianne
Verified Buyer
“Good service.”
Helpful Report
Posted 7 years ago
David Miles
Verified Buyer
“Good efficient service”
Helpful Report
Posted 7 years ago
Peter Daniels
Verified Buyer
“Both trips were on time & flawless. Nice people.”
Helpful Report
Posted 7 years ago
Keith Leabourne
Verified Buyer
“Excellent service all the way”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Very efficient, friendly staff and a pleasant, clean, bright environment to travel in. Almost wish the journey was longer!”
Helpful Report
Posted 7 years ago
Patricia Coleman
Verified Buyer
“Have to travel via M25 to get to Isle of Wight and there’s always some kind of traffic trouble when I reach the ferry port the staff are always helpful if I am late or early.”
Helpful Report
Posted 7 years ago
Lorraine
Verified Buyer
“Very friendly staff. Easy boarding and leaving the ferry”
Helpful Report
Posted 7 years ago
Peter Craven
Verified Buyer
“Punctual sailings, comfortable, well-appointed ships, all in all very pleasant crossings to and from the Isle of Wight”
Helpful Report
Posted 7 years ago
Dennis Leeson
Verified Buyer
“Wightlink LTD made me happy because we were given a place near the lift although I'd forgotten to book it, because my wife isn't able to climb up the stairs.”
Helpful Report
Posted 7 years ago
Mike Hardaker
Verified Buyer
“Easy to book and use.”
Helpful Report
Posted 7 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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