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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Lesley Ede
Verified Buyer
“The quick and efficient service was great. Friendly staff.”
Helpful Report
Posted 7 years ago
Bernard Mullen
Verified Buyer
“Easy professional loading/unloading of vehicle. All staff helpful and courteous. Ships used clean and tidy.”
Helpful Report
Posted 7 years ago
Phil Reay
Verified Buyer
“Ferry service is brilliant. Pity the online booking isn't as good”
Helpful Report
Posted 7 years ago
Carole Norman
Verified Buyer
“The staff are always so helpful.”
Helpful Report
Posted 7 years ago
Tom
Verified Buyer
“From the time we drove into the reception area, we were made to feel welcome, and treated as people not a number.”
Helpful Report
Posted 7 years ago
JOHN B
Verified Buyer
“It's a fast and efficient service, booking through to boarding and leaving the vessel, no question about that. I gave 4 stars in my review because I do think it's quite expensive for such a short crossing. I am sure the cost of a car and passengers must be prohibitive for some who would want to visit the IOW.”
Helpful Report
Posted 7 years ago
Anne Caddick
Verified Buyer
“Good all round”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Good service”
Helpful Report
Posted 7 years ago
Brian Bustin
Verified Buyer
“Wi fi ok, punctual but costly.”
Helpful Report
Posted 7 years ago
Graham
Verified Buyer
“Easy boarding. Easy process.”
Helpful Report
Posted 7 years ago
Michael
Verified Buyer
“Very helpful staff. Flexible in meeting needs. Efficient service.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“1st class treatment from all the staff. Felt like a VIP. Whole process is very straightforward.”
Helpful Report
Posted 7 years ago
James Stanley
Verified Buyer
“I travelled to where I wanted”
Helpful Report
Posted 7 years ago
Graham From Hampshire.
Verified Buyer
“As usual Wightlink had everything very well organised and our return crossings were very pleasant. We were very impressed with the recent developments at both terminals.”
Helpful Report
Posted 7 years ago
Mike Pickett
Verified Buyer
“Easy way to cross the Solent, no dramas”
Helpful Report
Posted 7 years ago
Lisa Burnett
Verified Buyer
“Always polite and courteous. Never met a grump yet. Well done”
Helpful Report
Posted 7 years ago
David Kane
Verified Buyer
“fast efficient and very friendly service by all encountered at Wightlink”
Helpful Report
Posted 7 years ago
Sylvia Saunders
Verified Buyer
“Customer care.... Friendly, helpful. Helped us sort out taking our dog off car deck as it was very hot. Easily altered our return sailing just a couple of hours before hand by phone. Great smiley staff!”
Helpful Report
Posted 7 years ago
Donna
Verified Buyer
“They did not make me happy. Very disappointed with service at Portsmouth”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Helpful and friendly”
Helpful Report
Posted 7 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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