Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,029 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Wightlink LTD 1 star review on 23rd August 2024

Anonymous

Wightlink LTD 5 star review on 11th October 2023

Joy Shaw

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, trip made easy because of years of experience.”

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Posted 5 years ago

“Always have had good service and staff have been helpful especially with disabled requirements”

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Posted 5 years ago

“great service, was able to get on a earlier ferry on both trips.”

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Posted 5 years ago

“Prompt efficient service.”

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Posted 5 years ago

“Staff were friendly and very proficient”

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Posted 5 years ago

“Lovely views crossing the solent. Staff very polite and helpful”

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Posted 5 years ago

“Excellent service and whole experience was great”

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Posted 5 years ago

“Booking was easy, the pre sailing service was excellent and, all in all, it was a very satisfactory experience all round.”

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Posted 5 years ago

“Have crossed with Wightlink several times, never had any problems, friendly helpful staff and clear communication about where to wait. Clean onboard and good facilities, although the sandwiches are a bit overpriced for what they are.”

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Posted 5 years ago

“Comfortable and clean”

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Posted 5 years ago

“Excellent communications, friendly staff, BIG 5 for electric car chargers, lovely ship - and downsides? Well yess - crossing too short!!”

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Posted 5 years ago

“Just what was needed after a drive down from the Midlands, a stress free first class experience. From checking in at the port to boarding, comfortable relaxing seating with a lovely viewing gallery at the fore of the ferry. There is also a decent drinks and snacks service on board (costa) and finally disembarkation on the Isle of Wight was just as smooth as boarding. Would definitely recommend Wightlink to anyone, and will certainly use this service again.”

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Posted 5 years ago

“Highly professional handling of check-in, smooth and efficient loading and unloading of car, friendly and accommodating when I needed to return in earlier sailing than booked, welcoming and very comfortable journeys.”

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Posted 5 years ago

“Excellent service and convenient service and timings”

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Posted 5 years ago

“Perfect service on two vary different Ferries (Victoria of Wight & St Clare)”

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Posted 5 years ago

“Always there to give the best service possible , only ever beaten by nature .”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Excellent easy to use service. Connections linked with bus and gtrain. Fastcat foot ferry a breeze. Car fdyy economical with several passengrrs but a bit costly with just two. Ferry itself offers good facilities. My nearest link via Fishbourne or Ryde.”

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Posted 5 years ago

“Friendly and helpful staff. Excellent service, so I would only ever use Wightlink to travel to the Isle of Wight.”

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Posted 5 years ago

“Great crossings, easy to book, easy to travel”

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Posted 5 years ago

Wightlink LTD is rated 4.7 based on 4,029 reviews