Wightlink LTD Reviews

Name: Wightlink LTD
Address: Gunwharf Road, Gunwharf Road, Portsmouth
Rating: 4.71

4.7 Rating 4,029 Reviews

94 %

of reviewers recommend Wightlink LTD

Company Reviews

Questions

Metrics

4.7

Based on 4,029 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Wightlink LTD 1 star review on 23rd August 2024

Anonymous

Wightlink LTD 5 star review on 11th October 2023

Joy Shaw

132

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleasant staff and clean vessel so enjoyable crossing”

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Posted 2 years ago

“Always on time, polite and friendly staff, efficient boarding, clean ferries and all in all, a 5 star experience.”

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Posted 2 years ago

“Excellent service friendly staff, easy to navigate online services”

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Posted 2 years ago

“Excellent ferrying”

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Posted 2 years ago

“Easy and relaxing, my favoured route to the Island”

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Posted 2 years ago

“Easy and relaxing, my favoured route to the Island”

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Posted 2 years ago

“Easy to book online. Helpful staff. Fastcat on time in both directions. No problems using my rollator.”

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Posted 2 years ago

“The staff are very efficient and friendly and the lounge is perfect to relax in and to enjoy some food and drink if needed. Also the perfect place to take photos of your crossing.”

Wightlink LTD 5 star review on 18th June 2023

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Posted 2 years ago

“Easy travel to and from the Island 👍. Will use Wightlink on future trips”

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Posted 2 years ago

“Very friendly professional staff and lovely boats too, helps make a great start to family trip away.”

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Posted 2 years ago

“Got an earlier boat both ways Staff on ground and on board very helpful and friendly”

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Posted 2 years ago

“Great trip from Lymington to Yarmouth especially if you can sit outside on the decks. Helpful staff.”

Wightlink LTD 5 star review on 17th June 2023

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Posted 2 years ago

“Excellent service, runs like clockwork.”

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Posted 2 years ago

“A very friendly and efficient service. The weather made it a joy to travel. Signage to the ports was very clear and my ferry, Victoria of Wight was clean, shiny and felt brand new. It is a bit expensive to take your car but worth it to have such a positive experience. Thank you Wightlink”

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Posted 2 years ago

“Wightlink are always helpful with any changes. Ease of boarding, very clean boat. Always a pleasant experience travelling on Wightlink”

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Posted 2 years ago

“Very helpful friendly staff well organised”

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Posted 2 years ago

“Great service all ways been on time”

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Posted 2 years ago

“Brilliant service nice clean fast ferry”

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Posted 2 years ago

“Wightlink are my ferry company of choice since my brother left the mainland to live in Mottistone at least twenty years ago and my parents followed him nearly ten years ago. The booking process is easy, the staff at the terminals and on the boats are fabulous and friendly :) Thank you”

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Posted 2 years ago

“Brilliantly organised and on time”

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Posted 2 years ago

Wightlink LTD is rated 4.7 based on 4,029 reviews