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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous
Verified Buyer
“service is good & all their employees are very polite & helpful”
Helpful Report
Posted 2 years ago
Andrew
Verified Buyer
“Good service, on time and friendly staff. Ferry a little worn, but does the job.”
Helpful Report
Posted 2 years ago
Diane Farmer
Verified Buyer
“It was my first time driving on a ferry and the staff were very helpful.”
Helpful Report
Posted 2 years ago
Allen Reeves
Verified Buyer
“Easy and quick loading. Boats left and arrived on time.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Service was good on the way to the Isle of Wight but the return was delayed by 20 minutes and there was no information given to all the vehicles awaiting boarding which we felt was very poor. The captain nevertheless did explain.”
Helpful Report
Posted 2 years ago
Richard
Verified Buyer
“Everything went to plan, ferry on time, staff friendly. Only gripe, a bit expensive for such a short crossing”
Helpful Report
Posted 2 years ago
Angela Farrance
Verified Buyer
“Great trips, easy process on and off, smooth journeys, friendly staff, clean ferries.”
Helpful Report
Posted 2 years ago
Pamela Clayton
Verified Buyer
“A smooth experience again. Fabulous staff. I would recommend to anyone. Thank you.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Excellent consistent five star service”
Helpful Report
Posted 2 years ago
Cindy-Jane Weavil
Verified Buyer
“I use this service to go and see my parents, the facilities are always clean and tidy, and staff are welcoming, helpful and polite”
Helpful Report
Posted 2 years ago
John D
Verified Buyer
“A great experience, we needed to amend the trip twice, which the service caters for. Then on the day we were travelling, we got to Lymington which is well set up for services and getting a coffee. The staff were friendly and helpful, the boarding and disembarking experience was easy. On the way back we had been able to get lunch and visit the various IOW food producers that are now so famous and we returned earlier than expected. Yet again friendly service and we were straight on a ferry. An excellent experience!”
Helpful Report
Posted 2 years ago
Michael Lilley
Verified Buyer
“Clean,efficient,quick all round good service👍”
Helpful Report
Posted 2 years ago
D Haigh
Verified Buyer
“A very good experience”
Helpful Report
Posted 2 years ago
Stuart Way
Verified Buyer
“Ferry was on time and got me to my destination safely. In regards to the price of travel, you have to be very very wealthy to purchase a return ticket for a car crossing.”
Helpful Report
Posted 2 years ago
Rose Savage
Verified Buyer
“Facilities always beautifully clean and tidy. Staff very helpful”
Helpful Report
Posted 2 years ago
Stephen Jennings
Verified Buyer
“Easy to use service”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“More reasonable priced ferries or special offers”
Helpful Report
Posted 2 years ago
Michael Hart
Verified Buyer
“We have used Wightlink to visit the island, and return, numerous times and have always found the experience enjoyable. From arriving at the port right through to leaving the ferry the service has proven to be friendly, efficient and professional. It is very much part of our holiday.”
Wightlink LTD 5 star review on 2nd July 2023
Helpful Report
Posted 2 years ago
Al
Verified Buyer
“Easy to book, great service and staff. Thankyou for making my trip special.”
Helpful Report
Posted 2 years ago
Sandra Phillips
Verified Buyer
“Very easy to book, crossing was easy and staff very friendly.”
Helpful Report
Posted 2 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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