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Wightlink LTD Reviews

4.7 Rating 4,029 Reviews
94 %
of reviewers recommend Wightlink LTD
Company Reviews Questions Metrics
4.7
Based on 4,029 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Wightlink LTD Reviews
Visit Website

Phone:

0333 999 7333

Email:

feedback@wightlink.co.uk

Location:

Gunwharf Road,
Gunwharf Road
Portsmouth
PO1 2LA

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Anonymous
Verified Buyer
“Brilliant service, we always enjoy our journeys with Wightlink. Booking is very easy too.”
Helpful Report
Posted 7 years ago
Caroline
Verified Buyer
“Very relaxing; the boat was where it was suppose to be, easy to board and park, nice coffee, and watch the sea go by, for 45 mins was a real start to a holiday. Will go back for a couple of days every now and then to chill.”
Helpful Report
Posted 7 years ago
Malcolm Hart
Verified Buyer
“Very good and acceptable service. Online booking system user-friendly and accurate.”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Good service. Friendly staff . Flexible in allowing on if space is available. Very busy bank holiday with issues at Yarmouth but managed well with the additional volume.”
Helpful Report
Posted 7 years ago
Rolf
Verified Buyer
“Friendly helpful staff, reliable service.”
Helpful Report
Posted 7 years ago
Julie Foster
Verified Buyer
“Amazing service . Easy to use. Very efficient . Will use again .”
Helpful Report
Posted 7 years ago
Claire Alexander-Brown
Verified Buyer
“Love travelling with Wightlink especially when we manage to get on an earlier crossing!”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“I found changing the vehicle reg on your website not very straight forward, as I had to go through the whole booking to arrive at the page of the vehicle details. At the beginning it wasn’t clear & assumed a link would be provided to change this detail only.”
Helpful Report
Posted 7 years ago
Julie
Verified Buyer
“Fast friendly efficient service that was very flexible”
Helpful Report
Posted 7 years ago
Garfield Hamilton
Verified Buyer
“Top class ferry”
Helpful Report
Posted 7 years ago
Christopher Wileman
Verified Buyer
“Excellent service no waiting staff friendly”
Helpful Report
Posted 7 years ago
Hannah Price
Verified Buyer
“I use Wightlink several times a year. The staff are always lovely and are exceptionally helpful. I have never had a bad experience on Wightlink in twelve years of travel. Great job !”
Helpful Report
Posted 7 years ago
Steve Cargill
Verified Buyer
“Disappointed to receive an email at 10pm before we were due to sail home advising us we couldn't sail from Yarmouth at 12pm to Lymington and we now had to sail from Fishbourne at 1.30 pm to Portsmouth. No confirmation of a partial refund to date and caused us to change our plans for the bank holiday.”
Helpful Report
Posted 7 years ago
Martyn Mills
Verified Buyer
“Pleasant staff very helpful and professional”
Helpful Report
Posted 7 years ago
Hayley
Verified Buyer
“Friendly efficient hard working staff.”
Helpful Report
Posted 7 years ago
Ian Rogers
Verified Buyer
“Appalling handling of scooterists on Friday travelling to the scooter rally , made to wait 2 hours while cars and vans boarded before us , after many years using you myself and fellow club members will not be using you again ( over 200) members , we will go from Southampton next year”
Helpful Report
Posted 7 years ago
Stephen Hunt
Verified Buyer
“Excellent experience, couldn’t fault it at all.”
Helpful Report
Posted 7 years ago
Martyna
Verified Buyer
“On time, clean, friendly and very efficient service as always.”
Helpful Report
Posted 7 years ago
Gloria Pullen
Verified Buyer
“Wightlink staff are all fantastic and made our journeys smoothly”
Helpful Report
Posted 7 years ago
Anonymous
Verified Buyer
“Easy booking online. Good service.”
Helpful Report
Posted 7 years ago
Wightlink LTD is rated 4.7 based on 4,029 reviews
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