WineFriend Reviews

Name: WineFriend
Rating: 4.94

4.9 Rating 604 Reviews

100 %

of reviewers recommend WineFriend

Company Reviews

Metrics

4.9

Based on 604 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

WineFriend 5 star review on 14th June 2024

Katrina

WineFriend 5 star review on 8th February 2022

Vayle

Anonymous

Anonymous // 01/01/2019

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“Lovel love! Love! when my box arrives!! The selection is always really interesting and it’s great to try new wines. The customer service is fabulous as well 🍷🍷”

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Posted 5 years ago

“Love getting sent and trying all the different wines. Wine friend is pretty much spot on with my 'tastebuds' and I cant wait to get my next delivery!”

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Posted 5 years ago

“I became a Wine Friend friend after a friend (whew!) of mine had a wine tasting & I was totally hooked...line & sinker! The wines were delish many of which I’d never seen before, the deals that were offered were really competitive & after getting a detailed explanation on how it all worked I was in... Very little has changed (if possible it’s even better) great team, fantastic customer service, super product knowledge, superb stock & not forgetting hilarious wine reviews by Yvonne Love it when that distinctive box arrives, can’t wait to lay my hands on the goodies inside - great decision to join, do it, you be thrilled you did”

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Posted 5 years ago

“I absolutely love seeing my WineFriend box arrive on my doorstep, opening it to investigate what special delights I might see. I love how I can request my portion of red to white - as for me, this changes with the season. Sometimes I might try a wine or variety that I wouldn't normally purchase. I see new wines/labels/brands that I may have never seen before at times. I'm never disappointed with the quality. WineFriend score a 10 out of 10 from me!”

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Posted 5 years ago

“Love the fact that Yvonne is choosing my wines for me !”

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Posted 5 years ago

“Belonging to WineFriend is like getting a surprise gift. Sign up is easy, do the fun questionable which may surprise you. Get on with your busy life forgetting about it and then hello Surprise! a delivery especially selected for you. Less risky when trying new labels and very convenient fast and friendly service.”

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Posted 5 years ago

“Great selection of wines, often getting familiar favourites and enjoying trying new discoveries. So convenient, and the wine is exceptional value.”

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Posted 5 years ago

“Five years ago we returned home after a stint overseas, excited about the prospect of great local wines. Alas we found ourselves morosely purveying the supermarket wine aisle week after week. Prompted by an advert for WineFriend in NZ House and Garden we took a punt on something different; dubious but hopeful. We have never looked back. Our WineFriend subscription is the perfect answer, providing access a vast array of fantastic local and and international wines at reasonable prices. For us nothing else compares.”

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Posted 5 years ago

“We have been a regular buyer from Winefriend for several years, principally using the Subscription service. In that time we have never been dissatisfied with the wines they have sent us, which have closely matched the preferences we have provided. Winefriend’s selection process is such that we consistently receive a variety of top wines very much to our liking. Further, when we find an exceptional wine through the Subscription service we are usually able to “top up” our supply with a special order. In sum, through Winefriend are we assured of an excellent supply of wines while being introduced to new wines and vineyards we might not have found alone. We are also saved the time (and cost) of searching out good wines – with the inevitable disappointments that can entail.”

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Posted 5 years ago

“Smart wine service! They send, you drink, then you rate, they learn what you like and what you dont, then they send again, and you drink even better wines! Much better than going ti the supermarket and buying over and over the same wine.”

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Posted 5 years ago

“WineFriend is such a spectacular service. I'm always pleasantly surprised and delighted with the choice of wines that land on my doorstep. The mystery wines are always intriguing and exciting- a fantastic way to open my heart and mind to different styles of wine that I otherwise might overlook in a shop. The quality of wines they get their paws on always astounds me, and I love how well matched their choices are to my taste buds. WineFriend has been a BFF of mine for a few years now, and I definitely couldn't imagine my wine rack without them!”

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Posted 5 years ago

“I have been a subscriber to WineFriend for sometime now and they have never faulted with their selections for me thus far. I love that I am treated to 6 bottles of delicious wine once a month that I otherwise wouldn’t buy myself. There have been reasons for me to change or pause my subscriptions in the past and I also love that they did this so efficiently, no questions asked! A fabulous and friendly team who are doing an amazing job, and one that they all clearly love!”

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Posted 5 years ago

“Love getting my case , it’s like getting a Christmas present every second month. I also know that any time I give a bottle as a gift , it will impress.”

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Posted 5 years ago

“Great selection of wine and fantastic service! Really enjoy them and looking forward to receiving them. (It’s like Christmas every time I receive!!). Highly recommend!!”

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Posted 5 years ago

“I recommend Winefriend to all my friends. I love the wines (obviously) but also being introduced to fab new varieties which I can then explore. And the personal customer service is awesome. Can't rate highly enough.”

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Posted 5 years ago

“Great service .We enjoy wines that we would never find ourselves,well worth joining”

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Posted 5 years ago

“Fabulous!! Some of the best customer service I've ever received. And great at sending me wines I thoroughly enjoy. Thanks for taking such good care of your customers. Highly recommend!”

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Posted 5 years ago

“I have been a member of WineFriend since 2017 and I love them! Not only are they New Zealand owned and operated, they are run by woman & they are simple awesome. Plus who doesn't like wine! I love the simplicity of being a member and also the surprise that I get each month. I have never had a wine that I have disliked and the name tags are a great personal touch making it easy to match to your dinner or your afternoon catch up with a girlfriend over cheese and wine. My palette has changed a few times over the years and it is really simple to make those changes so that my needs are met. If you have a problem and need to email the ladies at wine friend they don't send you back a generated letter, your treated like the special person you are and a personalised email is sent to you. I deserve a monthly treat and WineFriend is just that!”

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Posted 5 years ago

“Winefriend has well exceeded my expectations. I can honestly say that I have enjoyed every single bottle we have had, I have found some delicious new varieties and have enjoyed the overseas options too. But best of all I have a much better idea about what I like so am able to look at a wine list and have a good idea about what I would enjoy. Thanks so much Winefriend, I recommend you to everyone.”

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Posted 5 years ago

“Love the wine. Given it's a service for wine newbies, would be neat to see things like decanters, and cork removal explained, and also recommending gadgets for doing these things.”

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Posted 5 years ago

WineFriend is rated 4.9 based on 604 reviews