WineFriend Reviews

Name: WineFriend
Rating: 4.94

4.9 Rating 604 Reviews

100 %

of reviewers recommend WineFriend

Company Reviews

Metrics

4.9

Based on 604 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

WineFriend 5 star review on 14th June 2024

Katrina

WineFriend 5 star review on 8th February 2022

Vayle

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love winefriend. My husband and I get it every 3 months and it's so much fun to see what wines have been selected for us. We have loved all the wines we have gotten the last 18months and we have tried many different wines. The little blurb that comes with every wine is hilarious and adds to all the extra touches they provide.”

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Posted 2 years ago

Hi Amanda, Thanks so much for your recent review — we're hugely grateful that you took the time to do that. We're also thrilled that you're enjoying your WineFriend deliveries and that you're getting joy from Yvonne's classic neck tags! That's what it's all about! Cheers, Debbie

Posted 2 years ago

“Amazing range, sensational service; always look forward to the next month’s surprise that shows up on the door step.”

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Posted 2 years ago

Thanks so much for your awesome review Kyle — we appreciate it so much! Have a great weekend ahead! Cheers, Debbie

Posted 2 years ago

“We enjoy cooking and matching foods with wine .”

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Posted 2 years ago

“So far, I have found the wines I have received to be too jammy and/or herbacious for my tastes.”

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Posted 2 years ago

Hi Laureen, lovely to talk to you just now and try to figure out where we went wrong with your first 3 bottle case of wine. As discussed, I've updated your preferences so that we avoid jammy and herbaceous wines moving forwards and I look forward to seeing how you enjoy your second case. I notice that you haven't taken advantage of our rate and review feature yet — this is a fantastic way to give feedback via your account and the information is fed back into our system in real time to improve your selections. Please don't hesitate to give us a call on 0800 946 337 or drop an email to hello@winefriend.co.nz if you have any questions or we can help in any way! Cheers, The WineFriend Team x

Posted 2 years ago

“Who doesn’t want quality wine pick for you and delivered to your door? Always a pleasure to open our wine friend box every month!”

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Posted 2 years ago

“Signed up to try different wines ti the ones I typically pick. Winefriend takes the steuggle of what wine to pick out of my shppping trip and the bonus is I try wines I wouldnt be able to get or think to pick. They take my thoughts on the wines I do try into consideration when picking me more wines to drink. They also have excellent customer service. I signed up on a whim and didnt think I would stick for long but turns out I love my delivery of winefriend!”

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Posted 2 years ago

“I know my wine and I’m picky. WineFriend is my only subscription wine service. It’s been over two years. I like it. It’s fun. It’s custom. Service is excellent. I look forward to every delivery, and have discovered some real gems.”

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Posted 2 years ago

“I signed up to WineFriend a few weeks after arriving in New Zealand and I am so glad that I did. I started at the Treat Yourself box and moved up the Icons and Innovators about a year in. On top of the amazing quality wines that literally NEVER fail to impress. I love the Christmas boxes, and speciality wines I can order for friends birthdays and events. It's a 10/10 for me.”

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Posted 2 years ago

“I have never been disappointed by the selection selections made for me and my experience of good wine has been broadened immensely. Best wine decision I ever made.”

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Posted 2 years ago

“Love getting my beautiful wine each month and selections are fantastic. However disappointed at the new freight charges …why should I pay $12 when someone the buys 12 bottles gets there free . Surely there is way more expense and weight involve when you are sending out 12 bottles .”

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Posted 2 years ago

“Our son and daughter-in-law bought us our first Wine Friend pack and after that, we were sold on it. We signed up and haven't been disappointed. I think the team do a great job at the picks they send us and I love the quirky descriptor cards. I trust their descriptions, (more accurate in my opinion than on the bottles) and it has helped me to be more adventurous with my wine tasting, thanks WineFriend. go on give it a go you know you want to!”

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Posted 2 years ago

“I love the exciting feeling of opening up the box on delivery day! So many new treasures to be found.”

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Posted 2 years ago

“Always great wine and I look forward to every box.”

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Posted 2 years ago

“Winefriend service is always such a surprise! Superior selection of wine which satisfy the taste and curiosity!”

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Posted 2 years ago

“We absolutely love winefriend. We get the best wines and the customer service is exceptional. We love trying the different bottles and like that you can mix and match. Thanks to the team who are always checking in to make sure we are happy! 10/10 !!!”

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Posted 2 years ago

“The wines selected for us, by Winefriend, seldom miss the spot. Really great service and of course they reward you for your custom with lovely gifts every so often😊. Thanks Debbie. Great business model.”

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Posted 2 years ago

“I looovveee WineFriend. With every delivery I discover amazing wines I never would have found myself because I’m lazy and only buy bottles that look pretty (and are on special). Worth it for the lols on the wine descriptions alone.”

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Posted 2 years ago

“Great wines to choose from! 👌 10/10”

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Posted 2 years ago

“Absolutely love Wine Friends! Obviously I need to get out more because I get a huge thrill when my wine friend box arrives..ohhh the anticipation when I open the box to see what wines have been chosen for me , have a giggle over the humorous wine tags and proudly pop them in the cupboard ready to sip, savour and sometime share Keep up the great work..you guys are awesome”

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Posted 2 years ago

“WineFriend is a real treat. If you get bored choosing the same wines each supermarket shop. You enjoy a cheeky drop but cannot be bothered doing the necessary research or making a record of what you like. WineFriend is for you. It’s affordable too. I get a box of 3 lovely wines every 3 months. This introduces me to wines I’ve never seen or even heard of and they are delivered right to my door. 👍👍”

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Posted 2 years ago

WineFriend is rated 4.9 based on 604 reviews