Winesale.co.nz Reviews

4.9 Rating 1,637 Reviews
98 %
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Phone:

045668015

Email:

service@winesale.co.nz

Location:

25 Toop Street,
Seaview,
Lower Hutt
Wellington Region
5010

I still have not received my wine :( and I am very unhappy :(( The courier service has said that they have delivered it and they have not. They did not keep me updated with tracking and it seems to have gotten lost in transit. I did not receive an email to say it had been delivered. They even had the audacity to send me an old photo of the property and say this was where they had delivered it - it has the agapanthus out the front of the property that we had taken out months ago. Where is my wine???????????
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Posted 4 months ago
Sorry Louise this is very disappointing. We work hard on getting our orders out as soon as we can. We recieved your order at 11:55am on the 24th of November and it was picked up by the courier at 2pm the same day. The courier then took 8 working days to deliver your order which is not good enough. We will be talking to the courier about their performance on this occasion. Once again please accept our apologies and I hope you will give us another chance to do better next time.
Posted 4 months ago
7 working days to come from Lower Hutt to the Kapiti Coast then the half case of wine was left in full view of a main road by the Courier. Get another courier service. This one's appalling.
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Posted 1 year ago
Delivery failed! I've contacted you to find out why but have heard nothing yet!! PLEASE REPLY SOON AND SORT THIS OUT!!!
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Posted 1 year ago
Wine not delivered. Fastway tracking suggests wine has been sitting in their Wellington depot for a week
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Posted 1 year ago
Please accept our apologies for this. It looks like our courier has had a problem with your order. We are talking to them and keeping you in the loop as we locate your order.
Posted 1 year ago
The delivery company was very unwilling to deliver the wine to our house because they claim that the drop-off logistics are too inconvenient. We are very unhappy with their service and their unwillingness to provide a solution for this. There has been no communication about how we can receive the wine as well.
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Posted 1 year ago
wine still hasnt been delivered
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Posted 2 years ago
I bought wines 31 October and I'm still waiting
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Posted 2 years ago
You advertised 20% off all Spanish wines but in fact that's been the price on at least some of them for some time...
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Posted 3 years ago
Winesale.co.nz is rated 4.9 based on 1,637 reviews