BRANCHES THROUGHOUT SCOTLAND offering Professional Solutions to problems such as Damp Proofing, Woodworm, Dry & Wet Rot, Japanese Knotweed and Basement Waterproofing
“Excellent from beginning to end in terms of conciseness re what needed done, who'd be there and when to do it, reliability of attendance, quality of work, transparency of invoicing, and all evident HSEQ activities. Wouldn't hesitate to recommend you to anyone else.”
“A quick response from a very professional company very easy to deal with from the lady who took my call to the technician who carried out the work on my property. Kind Regards, Helen From Bonnyrigg”
“As soon as I contacted Wise Property Care George Stewart was out to look at my problem the next day. His report on my problem was dispatched later that day to me, along with the remedial action to solve my damp issue. The following week my remedial works were complete. An absolutely first class job from Wise Property Care. I cannot thank you enough as it enabled me to put my flat on the market only two weeks later.”
“Quick and easy to arrange for someone to look at the job. Excellent contact from staff and regular updates regarding work. They were quick to start and finishe the job. Would definitely use again.”
“All staff at Wise Property were very easy to deal with: helpful, friendly, reliable and efficient.
I would have no hesitation in recommending or using their services again.
Thank you!”
“Very easy to arrange for staff to inspect the roof space of the flat I was planning to buy and also to check the lintels after the purchase had gone ahead.
Staff turned up punctually and a full report was made available very quickly. Good service all round.”
“I e mailed my usual contact at Wise Property Care, who on this occasion could not do the survey. The instruction was immediately picked up by a colleague who carried out the inspection and reported back within a matter of days. A fast and efficient service as always.”
“Hugely impressed with the quality of the job and the professionalism of the staff. My only complaint is over the confusing way that jobs are costed. Initially I was assured that the survey fee would be knocked off the final total for the job but it was not at all clear that this had been done because of the way the estimates are presented. In particular, the VAT added to the price of the survey does not appear to have been taken off. When I raised this, I was told that it was factored into the cost of the job, although no-one was able to provide me with a breakdown of the calculations to show this was indeed the case.”
Hello Gavin,
Thank you for posting your feedback.
We are really pleased that you were impressed with our quality and professionalism. However we are sad to hear about the confusion over the survey fee and VAT. Thank you for bringing this to our attention as it will allow us to investigate and review where we can improve the service to our clients.
Kind regards,
teamWise
“Excellent service. Very professional from start to finish. Very happy with the work carried out and the care taken to protect the rest of the house while the work was being done. Highly recommend.”
“I needed some damp proofing work on an office I had purchased. The building is about 100 years old. Time was of the essence. All their work was done on successive days and a good finish achieved. Tradesmen were pleasant and efficient; they clearly knew what they were doing. Does what it says on the van!”
“I found my experience with Roddy at Wise effortless He explained what was happening at the beginning and gave me regular updates so I knew what was happening at all stages. His men tidied up at the end of each day and they arrived early every day, regardless of the weather. I would not hesitate to recommend Wise Property Care.”
“From start to finish Wise Property Care were excellent . Roddy was very helpful and was always able to answer any questions we had.
The 2 engineers who carried out the work were excemplulery , always on time and got stuck in to get the work done .
Will definitely use Wise Property Care again .”
“Was impressed with the professionalism of everyone I was involved with. Special mention has to be made of Gareth who quickly and efficiently sorted out any problems that I had. I would also like to say that he would be an asset to any company he worked for.”
“Thank you for being so efficient and quick. The service I received was outstanding with good communication, when e-mails that were sent and I couldn't print them a hard copy was posted out to me.”
“We were horrified to discover we had woodworm in our roof when we were selling our house.From the first contact with Wise, we felt reassured. Everyone, from the person who answered the initial phone call, to the surveyor, to the technician , was professional and made us feel confident that our problem would be solved. The standard of workmanship was excellent, all carpets covered, all coverings neatly removed and the whole job took only a morning. Invoicing and follow up phone calls were prompt and the certificate of guarantee arrived in time for our viewings.”
“Very pleased with the work carried out and the people I dealt with were all very obliging and helpful.
I would definitely recommend your company to family and friends.”
“I HAD A PROBLEM WITH RECURRING DAMPNESS ON GABLE WALL. I HAD ASSESSOR FROM WISE PROPERTY TO HAVE A LOOK AND ASSESS THE PROBLEM. I RECEIVED A QUOTE FOR REMOVING PLASTER FROM WALL, APPLYING DAMP-PROOF MEMBRANE AND RE-PLASTERING. I WAS LOOKING FOR THE JOB TO BE DONE QUICKLY. THE JOB WAS COMPLETED WITHIN A FEW DAYS, WITH MINIMAL MESS. THE WALL IS NOW DECORATED WITH NO HINT OF ANY PREVIOUS PROBLEM. I WOULD RECOMMEND.”
