“I will NEVER order from this company again!! I've been waiting for this order forever. Attempted to check the order status and the system said my receipt had been sent to my email. That clearly did not answer my question.
The customer service individuals are nice but they basically are reading from scripts. When you call you can hear lots of others talking in the background. They cannot help much.
I receive more than one email from WW daily attempting to sell me additional items ... IT'S OVERWHELMING. They take your money quickly but your order is coming by way of a "snail trail." I wish I had read the reviews before ordering. NEVER AGAIN. A displeased customer.”
“This company is unprofessional and not sensitive to your needs. I ordered my products a month ago and have not seen any updated information. I called customer service for a full refund and she told me that I would not be able to receive it until June 17th. This is totally unacceptable and I am not pleased at all. Please do not order from this company and they are not sensitive to your needs. I deserve a full refund and tracking information regarding my package.”
“If there was a zero rating I would have given it to them. Made an order in March received it April 14th sent it back April 16th never heard from them kept trying to get a hold of them finally somebody wrote and said it was received on May 12th. However nothing has been adjusted on my credit card and I'm still supposed to be paying payments or they can charge me up to $40 a month for a late payment what kind of gimmick is that? As soon as this is straightened out I'm closing my account and ripping up that card they will never have my business again”
“DO NOT order from this company. After waiting almost two weeks for my order to be shipped, and no correspondence other than one email saying the orders were processing slower than usual, I called to cancel my order. They refused, saying once an order is in process they couldn't cancel it. The call center was in the Philippines. The man I spoke to was rude and just kept repeating the same response. When I asked to speak to a supervisor they simply put me on hold and no one ever came to the phone. The reviews on their website are positive but are terrible on other sites. Buyer beware!!!!”
“Woman Within withdrew 113.06 from my account without my authorization. I can not get my money back. DO NOT USE YOUR CREDIT OR DEBIT CARD. They will take your money anytime they want to.”
“ordered 5/1.. still not received. have called several times and they say it is "processing"... it has been processing over 2 weeks. They WILL NOT PUT A SUPERVISOR ON THE PHONE to assist you, this company has really gone to the pits !!! Will be cancelling my credit card and will not be placing any more orders !!!!
totally DONE WITH THIS COMPANY.... there are too many other companies that are willing to assist their customers to put up with this BS.”
“I placed an order weeks ago and received a notice it would arrive between 5/14 and 5/18. It is still not here and every time i called to check status it just said we can not take your call right now. When i finally got through to "someone" she was hard to understand but i think she said something about Pitney Bowes and West Valley City. I have now been on hold 51 minutes. What is wrong with this company. I wanted to order more things after I got my first product to check quality etc. I can not believe this mess. 2-3 weeks for US delivery and it does not come???”
“I wish I had never placed the order. Very quick to take the money and very slow to ship the order. Shipping is $19.99 - most of any company I've ever dealt with. Can't find or track an order online. When it does come, clothing is cheap and not worth the price. Customer service is a joke. It took over two months to get a response. It costs $10 to return something and get the money back or else you have to settle for a gift card. I returned some items but doubt I'll ever see the gift card. But I WILL be flooded with their never ending catalogs. Save your money and your sanity - shop somewhere else.”
“I placed an order on April 17 and a month later I still haven't received it yet. Today is May 18 and still no tracking available. Customer service told me to give it another week ugh! Please give me my order or refund me my money already!”
“I purchased two sweaters at over $ 40 bucks each in March 2021. I returned both items 1 week later, only to be placed on hold for over 70 minutes each time I tried to reach out to the merchant. Finally out desperation I contacted the place an order department and was told " they could not tell me if my return had been received because they did not have access to that information" I asked to speak with a manager, I was placed on hold for over 10 more minutes then hung-up on. I will advise All of my friends and family not to do business with none of the companies in this joke of a business. They are totally unprofessional and they lie and cheat their customers.”
“Placed 3 different orders. All 3 show Processing. The first order was May 2, 2021.
Phone representative says they are running behind, that they couldn't cancel and that I could return them whenever I get them if no longer needed..that's my 2nd issue, I will be charged for them shipping to me and then have to pay to send it back..Ugggh”
“This used to be a good company. Now shipping and customer service have gone severely downhill. Items ordered don’t ship until almost a month ... and you can’t cancel your order during that time period. By the time you actually get your order, seasons have changed and you don’t need anymore. Customer service line transfers you endlessly until you finally get disconnected. Live Chat is NEVER available.”
“I ordered several items from Woman Within and received someone else package. After back and forth they sent my package 2 months later and then sent me a check.
Four months after that that fraudently withdrew 1113.06 from my account without telling me or nothing.
You can not communicate with this stupid company but they will STEAL YOUR MONEY.
DO NOT ORDER USING YOUR OWN CREDIT CARD. USE PAY PAL. This company will withdraw money you didn't authorize.
I am reporting them immediately for FRAUD.”
“If I could rate them a 0 I would worse company I have ever prefer from DO NOT order from this company . They don’t stand by there products they shrink when washed .”
“Company advertised falsely. I made a order on April 23, 2021. I had a confirmation and was told that order would be shipped in 2 to 4 days. I was also told that items usually arrive in 8 to 12 business days. It is now May 11,. 2021. and my items have not shipped. It appears this is a site wide problem.”
“They don’t have a lot of what you want in stock and what they do have takes forever to ship. Need new clothes for our cruise in December going to need to order now to make sure I get the items in time.”
“Placed the order on 4/11/21 and called an hour later to cancel but was informed this was already processed.
Received notification this order will be sent out 4/27/21???? And finally received 5/5/21,,,,,WOW!!!!
Taken to USPS on 5/6/21.”
“When you place an order with Women Within answer the phone immediately, but when you have a problem you get left on the phone for over a half hour I had bad service was hung up on and the problem was never resolved I've been a customer for over 5 years and I've always paid my bill on time the accommodations for their errors are constantly ignored.”
