“Terrible customer service, dont even deserve 1 star! Tried exchanging same item for different size! Nightmare, and I then choose to just get a refund. They have returned item, I have NO REFUND, this has been going on since 11/15/2022. This comapny is a SCAM evidently every time I call they tell me 3-5 days. NEVER AGAIN”
“Last spring I ordered about 3 items and after I paid for them, they told me it would be about 6 months to receive my items. I ask for a refund d and they said No. I will never buy anything else from there again, EVER. Stop sending me catalogs.”
“Would give this zero stars if I could. My sister-in-law went an extended period of time not receiving any bills. When she called the company, she was told she didn't owe anything. This past weekend, collections called my sister saying my sister-in-law had an outstanding balance and around $400 in late fees. When we inquired, we found out they had not included the apartment no. on her address. Today, after spending an hour being shuttled back and forth and being on hold, collections told us they would waive $160 of the late fee, but that would be it. This company goes after an 80 plus year old woman for their own billing errors. DON'T BUY FROM WOMAN WITHIN!”
“Their customer service is a joke, couldn't understand anything the girl was saying. Both items I ordered were wrong, I ordered a pair of shoes and they sent me a coat, ordered a sleepshirt and they sent me the wrong one. The girl I spoke to the 3rd time, sent me a label to print out. I don't have a printer. I asked her to send me a label through the mail,she said she couldn't do that. Worst company I have ever dealt with.”
“terrible business do not do business with, Woman Within.
Untrustworthy, do not answer phones. Does not have any right to do business.
Shut them down FRAUD.”
“Ordered on April 11 3 tops and have yet to be shipped. They sent me a bogus email saying shipping is late due to the pandemic. However I have ordered items from other websites without any problem. Will not order from here again.”
“You get a catalog in the mail, so prices look good! Then you get on line to order, and prices are not the same as in catalog. You try to use codes to get a discount, but they never work! So you call customer service and they give you some BS answer of why you can’t get the discount price. Don’t order from these people. You’ll just be disappointed! ☹️”
“? False sale offer, delays , extreme shipping charges and also high return charges.
My mom wanted a pair of shoes to try so I ordered them. Costly and a pain in the neck waiting and returning. Order came with a stack of catalogs. She threw them out and won’t be ordering again.”
“I wish I would have read the reviews before my purchase. My order was delivered today the quality is do bad and I was charged a lot of money. I called Woman within to inform them I was returning the order. At first they didn’t want to refund the money back to my credit card. The finally agreed and tu old me I would receive an email with the confirmation to return the order. When I read the email later in the evening I am not getting a full refund. I called Woman Within back to discuss the d Email I was given a long story that they do not refund the full amount. Stay from Woman Within. This company should not be in business.”
“Prices are way up, quality is way down. I am so done with WW. You get $10 for different things, but when you want to apply it, they say it can't be used w/other promotions, such as clearance items. Their shipping costs are way too high. Forget customer service, they don't know what that is. Nope never again”
“I have bought jeans and thermal tops for many years from Woman Within. I have always been pleased UNTIL NOW. The quality of these items has plummeted. The jeans were made of thin material, and the thermal shirts were about 1/3 the weight of their former product. I was shocked! This was my go-to company for years!”
“Ordered solid blue Heather leggings.
From woman within. And what I received was blue with white stripes. The fit was long also.
Seems like they ran out of the item and just looked for another item to replace it. Very disappointed. Not the softest like before either.”
“This company is geared towards plus size women, yet they can't sell shirts that are longer then 30 inches. Why, plus size women do not want their belly hanging out or their butt. Make the shirts longer than 30 inches.”
“Buyer beware. I ordered closes from them 2 months ago. My order is still in limbo. I asked for a refund and got a canned response about delays. Letting everyone I know how bad they are to deal with.”
“Never again!!!!! Ordered pants very much needed for my 87 yr old mom. Took forever to receive. Poor fit/poor quality so I returned. Over two weeks later customer service says they haven't received them but refund will be issued after they do. Trying to track return on their website is worthless. Emails to them go unanswered or a blanket email is sent back. Never ever again will I order from them and neither should you”
“ordered 5/1.. still not received. have called several times and they say it is "processing"... it has been processing over 2 weeks. They WILL NOT PUT A SUPERVISOR ON THE PHONE to assist you, this company has really gone to the pits !!! Will be cancelling my credit card and will not be placing any more orders !!!!
totally DONE WITH THIS COMPANY.... there are too many other companies that are willing to assist their customers to put up with this BS.”