Wood Flooring Kent Reviews

Name: Wood Flooring Kent
Address: Unit 1 Churchfield Business Centre, Sidney Little Road, St Leonards On Sea, East Sussex
Rating: 4.86

4.9 Rating 43 Reviews

98 %

of reviewers recommend Wood Flooring Kent

About Wood Flooring Kent:

With more than 20 years of experience, we know which brands we trust to produce a high quality floors and other home improvement products. We’re also proud to be amongst the highest rated home improvement stores in the UK by our customers.

Our suppliers are reviewed regularly to ensure that we always bring you the best value. That’s why when you buy from Wood Flooring Kent, you know that you’re getting great products for the best price, delivered directly to you no matter where you are within the UK Mainland. You can read more about our delivery service here.

We offer free samples for more than 90% of our products, with just a charge for the postage (£2.50 per 3 samples).

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are really impressed with the service we received, the communication throughout our order has been exemplary and I really would thoroughly recommend this company. I wish that all companies had such good customer service”

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Posted 5 months ago

Thank you so much for the fantastic review, Melanie! We’re delighted to hear that you were impressed with our service and communication. Your recommendation means the world to us, and we strive to set a standard in customer service that all companies should aspire to. If you ever need anything else, don’t hesitate to get in touch. We truly appreciate your kind words!

Posted 2 weeks ago

“Quality products, fast delivery.”

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Posted 2 days ago

Thank you for the fantastic review! We're thrilled to hear that you found our products to be of high quality and that the delivery was fast. Your satisfaction means a lot to us! If you ever need assistance or have any questions in the future, don't hesitate to reach out. We truly appreciate your feedback!

Posted 2 days ago

“Great quality flooring delivered with care. Aqua pro is trickier to lay than standard laminate but great finish.”

Wood Flooring Kent 5 star review on 14th May 2025

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Posted 1 week ago

Thank you for the wonderful review and for the picture of your beautiful new floor! We're thrilled that you appreciate the quality of our flooring and the care taken during delivery. Aqua pro can be a bit of a challenge to install, but we're glad to hear you achieved a great finish. If you have any tips or need further assistance, feel free to reach out. We truly value your feedback!

Posted 1 week ago

“Good range of products, delivered quickly and resolved shipping issues quickly.”

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Posted 1 week ago

Thank you for the excellent review! We're delighted to hear that you found our product range to be good and our shipping issues were resolved quickly. Your satisfaction is our top priority, and we're always here to help. If you need anything else, feel free to reach out. We truly appreciate your feedback!

Posted 1 week ago

“Stop using Evri, useless courier. We waited in for them, no call, message confirming delivery complete with photo showing our address, nobody came to our address. Their proof of delivery showed our addressed package sitting in a random shop. Unable to get any joy via phone, email, etc. Think they've suggested we wait 10 days before they intend looking into it. Can't be good for your business. Can you forward refund as no goods received. Please refer to Evri proof of delivery photograph, we stay in a house.”

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Posted 2 weeks ago

Dear Robert, Thank you for taking the time to share your experience with us. I genuinely appreciate your feedback, as it helps us understand the challenges our customers may face. I’m truly sorry to hear about the issues you encountered with Evri. It's frustrating to wait for a delivery that never arrives, especially when it involves the inconvenience of waiting at home. I understand how disappointing it must be to see that your package was marked as delivered to a different location without any communication from the courier. We take your concerns seriously and are committed to resolving this matter. Could you please provide us with your order number so we can expedite the refund process for you? Alternatively we would be more than happy to resend your samples via Royal Mail. Our customer service team are always happy to have any samples undelivered resent or refund if no longer required. Additionally, if you have any suggestions on how we can improve our delivery service or support, we would love to hear them. Thank you again for your feedback, and I sincerely apologize for the inconvenience this has caused you. We strive to provide better service, and your insights are invaluable in helping us achieve that. Best regards, Jon Wood Flooring Kent

Posted 2 weeks ago

“Great service . Speedy service. All communication were great. A super price for the items too”

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Posted 3 weeks ago

Thank you for the fantastic review, Martin! We're so glad to hear you were pleased with our service and communication. We always strive to provide great value, and it's wonderful to know you felt you received it. If you have any more questions or need assistance in the future, just let us know. We appreciate your business!

Posted 3 weeks ago

“Excellent service from start to finish, thank you”

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Posted 3 weeks ago

Thank you so much for your kind words, Justin! We're thrilled to hear you had an excellent experience with us. Your satisfaction is our top priority, and it's wonderful to know we met your expectations. If you need anything else in the future, don't hesitate to reach out. We appreciate your support!

Posted 3 weeks ago

“Quick delivery. Best prices for the qualty laminate purchased.”

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Posted 1 month ago

Thank you for the wonderful review, Stephen! We're thrilled to hear that you were pleased with our quick delivery and pricing. Providing quality products at great prices is what we aim for. If you need any further assistance or have questions in the future, just let us know. We appreciate your support!

Posted 3 weeks ago

“Best price and good, safe delivery. Product fantastic, will look amazing once it is down.”

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Posted 1 month ago

Thank you for the amazing review, Roz! We're delighted to hear that you found our prices competitive and that your product is fantastic. We're confident it will look stunning once installed! If you have any questions or need assistance down the line, feel free to reach out. We truly appreciate your feedback!

Posted 3 weeks ago

“Pleasant staff and fast delivery”

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Posted 2 months ago

Thank you for the great review, David! We're delighted to hear you had a positive experience with our staff and that the delivery was fast. We always aim to provide excellent service, and your feedback means a lot to us. If you have any questions or need assistance down the line, feel free to reach out. We truly appreciate your support!

Posted 3 weeks ago

“Beautiful flooring Easy to fit.”

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Posted 2 months ago

Thank you for the great review, Elaine! We're delighted to hear you find our flooring beautiful and easy to fit. Your satisfaction is our priority, and it's wonderful to know our products met your expectations. If you need any assistance or have further questions down the line, feel free to reach out. We appreciate your support!

Posted 3 weeks ago

“Excellent service from start to finish and the best price I found online. Would definitely recommend to friends and family. Thank you”

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Posted 2 months ago

Thank you so much for the wonderful review, Karen! We're thrilled to hear you found our service excellent and our prices unbeatable. Your recommendation means a lot to us, and we're here for you or your friends and family anytime. If you need anything in the future, just let us know. We truly appreciate your support!

Posted 3 weeks ago

“Excellent so happy”

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Posted 2 months ago

Thank you for the wonderful review, Atia! We're so happy to hear that you’re pleased with your experience. Your satisfaction means the world to us. If there’s anything more we can do for you in the future, don’t hesitate to reach out. We appreciate your support!

Posted 3 weeks ago

“Great service delivered as ordered”

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Posted 4 months ago

Thank you for your wonderful review, Mr Shaul! We're thrilled to hear that you received great service as expected. It's always our goal to deliver exactly what our customers need. If there's anything else we can assist you with in the future, please don't hesitate to get in touch. Your support means a lot to us!

Posted 3 weeks ago

“I was looking for flagstone laminate flooring and visited several DIY stores, but I didn't find what I needed until I discovered Wood Flooring Kent. Their specifications were excellent, and after calculating my requirements, I placed an order which went smoothly. The delivery was very quick, and I was pleased with the installation. You might ask why I gave it only 4 stars; it was because 5 packs of the flooring arrived damaged, although this wasn't apparent until I opened them. Fortunately, the laminate itself was undamaged, only the tongue-and-groove sections.”

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Posted 4 months ago

Thank you for taking the time to share your experience, Miss Collins! We’re glad to hear you found the flagstone laminate you were looking for and that your order process and delivery went smoothly. We apologize for the inconvenience with the damaged packs; that's certainly not the standard we aim for. We're happy to hear the laminate itself was fine! If there's anything else we can assist you with, please don’t hesitate to reach out. Your feedback is invaluable to us, and we appreciate your support!

Posted 3 weeks ago

“Good Service samples arrived quickly”

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Posted 4 months ago

Thank you so much for the positive review, John! We're glad to hear that our samples arrived quickly and that you appreciated our service. If you have any questions or need further assistance, don't hesitate to reach out. We truly value your feedback!

Posted 2 days ago

“Great service”

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Posted 4 months ago

Thank you so much for the great review, Maxine! We’re thrilled to hear that you had a positive experience with our service. It's always our aim to provide top-notch assistance, and your feedback truly makes our day. If you need anything in the future, just reach out. We appreciate your support!

Posted 3 weeks ago

“Great communication start to finish. Everyone I spoke to through email was courteous and helpful”

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Posted 4 months ago

Thank you for the wonderful review, Kieran! We're thrilled to hear that our communication met your expectations. Our team always aims to be courteous and helpful, and it’s great to know you felt that throughout your experience. If you need anything else, just reach out. We truly appreciate your feedback!

Posted 3 weeks ago

“Good price that beat competitors for same flooring. Delivery was prompt and everything was exactly as it should be. Would definitely use this company again.”

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Posted 4 months ago

Thank you for your wonderful review, J.C! We’re so happy to hear that you found our pricing competitive and that your delivery was prompt. It's great to know everything met your expectations! We look forward to serving you again in the future. Your support means a lot to us!

Posted 3 weeks ago

“The high gloss laminate looks stunning it arrived on time in perfect condition and the delivery driver was really nice.”

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Posted 5 months ago

Thank you for the wonderful review, Scott! We're thrilled to hear that you love the high gloss laminate and that it arrived in perfect condition. Our delivery team always strives to provide a friendly service, so it's great to know you had a positive experience. If you need any further assistance, just let us know. We greatly appreciate your support!

Posted 3 weeks ago

Wood Flooring Kent is rated 4.9 based on 43 reviews