“Ordered the Woody Oven stand... much better in real life .. sturdy and attractive accessory for the oven !
There was a delay in delivery but we were sent some dough balls for the inconvenience!
Very happy with purchases and customer service ☺️”
“Great customer service during the sale process and after sales. Sales Assistants were very helpful and communication throughout the process was excellent.”
“Took 7 days to arrive, and had defrosted when it finally did. Not cooked any yet as I needed to dissect the packaging and re-roll it all in flour. Wouldn't purchase again.”
“A lovely (small, British) start up company that really cares about its customers. The Woody oven is excellent too (and I suspect much better quality than any of the Chinese knock-offs you can buy elsewhere). Just remember to read the instructions carefully. If I had *one* complaint it's that the set-up video is too fast for my ageing brain; had to watch it over and over again to understand one aspect of putting the oven together for first firing, and couldn't find a way of pausing it! But it's a really lovely compact oven and makes tremendous pizzas.”
“The taste of the dough was amazing
The instructions were not too clear about if we should remove from the celephone/plastic that each individuL dough ball came in. We did remove and stood on trays whilst defrosting. The dough then stuck to the tray. So we prised it off and placed individually on greaseproof paper. During the course of the afternoon, the dough got stickier and we had trouble prising from the paper. Suggestions welcome!
The pizza sauce was brilliant”
“Very Very poor customer service only received part of my order emailed them 3 times and got no response I am now having to contact my credit card company”
“I was very pleased with the customer service I received! Even though there was an issue initially with the courier, the customer service team were quick to rectify the issue and an oven arrived the next day! Communication from the Woody team was exceptional and, after the initial issue, the communication from the courier was great too. The oven itself is absolutely brilliant and we have been able to make fantastic pizzas from scratch, even though this is our first proper pizza oven. I would highly recommend the Woody pizza oven - a great product from a great company!”
“Ordered the bundle packed , delivery was very quick only a few days. Packed exceptionally well.
Used it for the first time over the weekend we were amazed how easy it was. Food tasted great, it really looks the part in the garden.”
“There was a problem with my order. These things happen. Woody customer service dealt with it right away, no questions asked. Cant ask for better service. Really enjoying the new toy.”
