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Woolacombe Bay Holiday Parks Reviews

4.6 Rating 12,438 Reviews
92 %
of reviewers recommend Woolacombe Bay Holiday Parks
Company Reviews Questions Metrics
4.6
Based on 12,438 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Woolacombe Bay Holiday Parks Reviews
Visit Website

Phone:

01271870343

Email:

goodtimes@woolacombe.com

Location:

Woolacombe Bay Holiday Park, Sandy Lane, Woolacombe
EX34 7AH

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Mr Kimberley
Verified Buyer
“No problems about the same as all on line bookings”
Helpful Report
Posted 11 years ago
Mr Vagg
Verified Buyer
“Fairly straight forward”
Helpful Report
Posted 11 years ago
Mr Pirie
Verified Buyer
“Didn't like the insurance being automatically added. Also felt the charge for pets was a bit last minute.”
Helpful Report
Posted 11 years ago
Mr Hawkesford
Verified Buyer
“I had a great deal of trouble making this booking, I'm guessing because my browser is not up-to-date (I have IE7 still) It would be helpful if you could publish your minimum broswer specifications?”
Helpful Report
Posted 11 years ago
Mr Wilson
Verified Buyer
“The process was easy to follow and useful in the way it listed the available caravans in our price range and relevant dates. However, the cheaper price requiring full payment straight away should be made clearer.”
Helpful Report
Posted 11 years ago
Mr Mcgowan
Verified Buyer
“Would be good to see which caravans are available on a map which would enable us to select online.”
Helpful Report
Posted 11 years ago
Mr Buckingham
Verified Buyer
“I love the area, we stayed there last year and really enjoyed it. The booking process was a bit of a nightmare as it took me 4 days to actually book the holiday due to account being duplicated which wouldn't let me log in.”
Helpful Report
Posted 11 years ago
Mr Yeo
Verified Buyer
“Straight forward process to book. Not really any hassles. We have yet to experience the holiday though :) We will let you know!”
Helpful Report
Posted 11 years ago
Mr Kakar
Verified Buyer
“Please provide better photographs of accommodation”
Helpful Report
Posted 11 years ago
Mrs Jackson
Verified Buyer
“difficult to find specific information about the different pitches, no explanation of what a PUP tent is and not informed until the very end as far as I can see that a pet is an additional charge. Also spa voucher booked but no details of how/where to redeem it - has the system checked for availability? what if there are no convenient spaces available while I'm away? I haven't seen any booking in/out times; whats the latest we can arrive? Nothing has been sent giving details of events/schedules etc during my stay. BUT generally a good site, lots of positive points!”
Helpful Report
Posted 11 years ago
Mr Pugh
Verified Buyer
“Site is slow but useable”
Helpful Report
Posted 11 years ago
Mrs Matthews
Verified Buyer
“Had problems completing my booking, kept bumping me out before I could pay. All booked now though.”
Helpful Report
Posted 11 years ago
Mr Fletcher
Verified Buyer
“Had difficulties as I had forgotten by very old account details, in particular the password. No facility to request you send me a reminder. Fortunately I had an alternative email address otherwise I would not have been able to complete the booking.”
Helpful Report
Posted 11 years ago
Mrs Clarke
Verified Buyer
“the website is easy to understand and booking is very straight forward.”
Helpful Report
Posted 11 years ago
Miss Hall
Verified Buyer
“Was frustrated that the beach caravan was offered at £129 for 3 nights from 4 April .... Yet when I went to book I would have had to pay the extra £20 as it was a pet friendly despite no dog accompanying myself ! This is a false offer as it was for £149 and not the offer price ! In the end I went for the bronze but feel disappointed as I was looking forward to the outside space from the decking on the beach caravan.”
Helpful Report
Posted 11 years ago
Mr Noble
Verified Buyer
“I didn't receive the email confirmation of the booking I was told I would get despite also requesting it twice”
Helpful Report
Posted 11 years ago
Mrs Bailey
Verified Buyer
“The site istself is easy to navigate and has good functionality meaning it is easy to book the right option. The only reason it isn't excellent is that it only supports updated internet browsers.”
Helpful Report
Posted 11 years ago
Mr Howes
Verified Buyer
“your web site is easy to use, one negative- the card fee should be transparent, not tagged on at the end.”
Helpful Report
Posted 11 years ago
Miss Wells
Verified Buyer
“Booking was ok, but not pleased to find after booking this years holiday, I get an email from you, saying pets go free. I had just paid £20.00 for my dog. But still looking forward to visiting. I do think maybe, a bit of thought should be used. Easy to offend someone.”
Helpful Report
Posted 11 years ago
Mrs Clack
Verified Buyer
“It wasn't very quick it took me all day to try and make a booking!”
Helpful Report
Posted 11 years ago
Woolacombe Bay Holiday Parks is rated 4.6 based on 12,438 reviews
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