Woolovers Reviews

2.1 Rating 129 Reviews

24 %

of reviewers recommend Woolovers

2.1

Based on 129 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 78%
Customer Service
Communication Channels	Email, Telephone
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

How is Woolovers returns process?

Customer Service

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About Woolovers:

WoolOvers supplies womens and mens Wool, Cashmere & Cotton Knitwear. We also offer a great range of ladies silk and cotton jumpers, cardigans & sweaters.

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Email:

info@woolovers.co.uk

How is Woolovers returns process?

Helpful Report

(14 hours ago)

Greater than 92% of reviewers feedback is Woolovers returns process could be better.

Helpful Report

(14 hours ago)

0.00%

Industry Average

“ what can you do about this? THEIR RESPONSE: ****Unfortunately as the order is outside of our returns window we would be unable to accept this back for a refund or exchange. ”

- ingolf vogeler

“ the only way to return is to go online. I ordered by phone and expected to receive a return label. the products are great but, I will not order or recommend again until they facilitate returns for USA based customers. i.e. with return label featuring an actual address in the USA included in the package with the items! ”

- marie wilkinson

“ I'm trying to return through their "intelligent returns" online system, but this item is not appearing and the emails back and forth with Woolovers illustrates an astounding level of incompetence and a complete lack of concern. ”

- LoriM

Woolovers Reviews

Returns - Difficult