Woolovers Reviews

2.1 Rating 134 Reviews

24 %

of reviewers recommend Woolovers

2.1

Based on 134 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

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Delivery

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Returns

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Customer Service

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About Woolovers:

WoolOvers supplies womens and mens Wool, Cashmere & Cotton Knitwear. We also offer a great range of ladies silk and cotton jumpers, cardigans & sweaters.

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Email:

info@woolovers.co.uk

How quickly does Woolovers resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 55% of reviewers feedback is Woolovers takes over a week to resolve customer queries.

Helpful Report

(3 weeks ago)

50.00%

Industry Average

“ We contacted their customer services to be told pilling is 'normal'. ”

- V Thomas

“ Beautiful products, bizarre customer service, or lack of it! ”

- Anonymous

“ Not receiving confirmation of orders. Not receiving any tracking. Cancelled order still sent, found in hall of our flats. No replies from emails although they say expect a reply within 48 hours. Very poor service and do be very careful when ordering your size. They can be much larger than expected.Angela ”

- Angela

Woolovers Reviews

About Woolovers:

Email:

Customer Service - Average