Login
Start Free Trial Are you a business? Click Here

Woolovers Reviews

2.1 Rating 138 Reviews
23 %
of reviewers recommend Woolovers
2.1
Based on 138 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 46%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Woolovers.
Read Woolovers Reviews

About Woolovers:

WoolOvers supplies womens and mens Wool, Cashmere & Cotton Knitwear. We also offer a great range of ladies silk and cotton jumpers, cardigans & sweaters.

Visit Website

Email:

info@woolovers.co.uk

How quickly does Woolovers resolve customer queries?
(3 months ago)
Greater than 55% of reviewers feedback is Woolovers takes over a week to resolve customer queries.
(3 months ago)
D
52.00%
Industry Average
Customer service person appeared irritated , lots of loud background shouting voices.
- Anonymous
The quality not as good as it used to be.I rang customer service because the returns label was stuck on invoice she said to wtite address my self also wrong bar code had been printed on label.I asked if I could return goods to shop in Chichester she said she thought so.I thought the idea of customer service was just that to make sure the customer was happy.I will not be using this company again.She showed no interest at all.
- Anonymous
We contacted their customer services to be told pilling is 'normal'.
- V Thomas