“For the past several weeks we have not received updates on our orders. Substitutions have been made but we have been charged more.
Word to the wise, don't order for delivery on a weekend. The gremlins who pick the orders get hungry. We found they had opened and helped themselves to almost half of a Christmas pudding.
Delivery prices are going up all the time. We may have to stop home delivery. We will miss our friendly drivers, but that's all that will be missed.”
“I recently received my first (and last) Woolworths Online order yesterday as I am currently isolating with my 2 children under 3 years of age. Upon delivery, the driver was talking on his mobile phone and recklessly swung my bags at my doorstep causing a flavoured milk to break and spoil the other groceries. I contacted Woolworths for an apology and refund and was advised I needed proof of the single damaged item. Upon stating that more than 1 item was spoilt, I was only refunded $4 and given a $15 online credit which I will not be using.
If others are in a similar situation to myself, please rely on friends/family or an alternate supermarket/delivery provider.”