“The Woolworths website is completely USELESS. Recent changes no longer allow shoppers to see the latest catalogue or Browse Products to check whether they are in stock. A complete waste of time now. I will move my shopping over to Coles. At least they still have access to both weekly catalogues and Browse Products services. I have given 1 star on this review, because it is the only way I can comment, however I would have preferred to have given 0 stars.”
“Woolworths mobile I recommend them to nobody they are impossible to get in contact with to cancel a mobile account well thats another story I was told by an operator it's already been cancelled some time ago but had money removed from my account last night I will never shop nor deal with this company again they are total rubbish 09/04/2024”
“I bought 2 x Beurre Bosc pears at the Rockingham WA store yesterday, 5 April. Attached is a photograph of the product when I started to prepare them for dessert today, 6 April.
The quality of your fresh produce is extremely poor, you should be ashamed of calling yourself, "The Fresh Food People".”
“Bought a packet of crumpets on Wednesday,opened for breakfast Friday and had mould on them disgusting,obivisly not checking their stock more like not caring and $4 for a bottle of Schweppes soda water ABSOLUTE PRICE GOUGING. Coles better quality but still price gougers.”
“Woolworths are committing 'Food Fraud'
The fruit on their shelves( especially stone fruit) are as hard as rocks and when taken home...after few days just rots or is floury.
This has gone on all summer long.”
“The continual price gouging weekly on products is appuling not 5 cents $1 or more .......their mud cakes have shrunk to half what they were but have increased in price $6.50 for rubbish and I could go on n onyeah you are really looking after your customers.
Let's not get into NO SERVICE”
“I went to my Local Woolworths in Perth today (Easter Monday) to buy some more Hot Cross buns……guess what…. NONE IN THE STORE!
Their EXCUSE..transport problems. Well so much for the FRESH FOOD PEOPLE! Our so called fresh buns are bought in to WA from Melbourne!
To think they have been selling Hot Cross buns since JANUARY and here we are EASTER and none in their store. Get your act together Woolworths!”
“Fresh food people...sure in a paralel universe.Had to return a pack of unfresh chicken and battle my way through Woolworths staff who refused to give me a refund even if its in their policy.I guess they never read it.) Later , got telephone call from area manager Murat who instead of embracing me as a customer and help with the solution , started to defend his staff and insinuate that I somehow caused a trouble in the store. Never shop with these con artists again.But why am I surprised? After watching the interview with Woolworths CEO , i have no questions remained.)”
“I just purchased some Australian Black Plums marked ‘Red Leaf 4039’ which are the absolute worst plums I have ever had - taste is of chemicals only, bloody disgusting Woolworths”
“Did an online order on 16 February for delivery 17 February. All my dairy, was packed in with the grocery products and hot. My frozen goods were warm. The driver said that the trucks air conditioning unit had not worked all day. He delivered my order at 7pm.
All my orders came from Wodonga.
The last 4 orders have been wrong or very late delivery. Customer service at all levels does not exist.”
“You talk about price gauging you only need to know a few itrms and check on how prices vary ,have you seen the smaller container of cottees cordial is near as expensibe prr one large cordial i seen 4.50 for the big one and i thought woolies id listening then today its 5.50 its price gauging shame on you woolies i hope the gorverment can fine you mega bucks for stealing our monry like so”
“Absolutely terrible,order didnt arrive no explanation,will send it the following day, a time was given, email was sent to confirm time,tbat was entered incorrectly, eventually deluvery was recieved, very indifierenr ,non communtive driver, the experience was terrible.Oh I forgot, they gave me a 2p.00 gift voucher for my inconvience,what insult.”
“Two days ago, my wife and I ordered groceries online for the first time. Delivery was scheduled for between 8 am and 1 pm. We are old and retired pensioners.
A Woolworths vehicle arrived at 1.20 pm. It parked 2 buildings away. The driver remained in the vehicle. He didn't get out. I waited on my balcony and the Driver drove off. Tracking the order, we were advised that no one answered which is lies. Now we are without food for the Australia Day public holidays. Needless to say, we asked for a complete refund as they couldn't advise of a delivery date. The refund will take 5 business days.
Probably the most woeful service I have ever received. Coles gives a time slot, arrives and delivers to our doorstep. This was the first and last time we tried delivery of groceries from Woolworths. It is obviously the last time.”
“A legitimate PayPal dispute with Woolworths found in my favour in 2023… today i made an online order - they took my payment then cancelled my order. When I called to find out why? I was told it was cancelled because they had had to reimburse me for the PayPal dispute made last year. I will never recommend Woolworths and never step foot inside a store again.”
