Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,996 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

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“The book was in new condition - and available [ couldn't find it elsewhere] - but it took a long time to arrive - just in time for a Xmas present.”

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Posted 2 years ago

“Excellent customer service Thank you 😊”

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Posted 2 years ago

“I am still waiting for the book to be delivered, it’s apparently been at Evri’s depot since the 8 December but has not progressed any further. Not your fault but very disappointing.”

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Posted 2 years ago

“free delivery and great price quality tarot cards.”

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Posted 2 years ago

“Excellent service.srrived as stated”

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Posted 2 years ago

“There were five books in my order and they each came separately making it very hard to keep track of during this time of uncertainty for the postal service. It meant excessive packaging was used because each book was in cardboard. One of the books was a miniature book but this was not clear from the website although as was pointed to me when I complained the size was in the small print.”

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Posted 2 years ago

“You sent the wrong product as you substituted a different type of atlas which I had not ordered.”

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Posted 2 years ago

“The delivery was quick and straight forward”

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Posted 2 years ago

“Book prices are competitive and delivery is always reliable.”

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Posted 2 years ago

“Simple, easy and efficient. Got a book that was unavailable on the High Street and I have no wish to ever use Amazon so happy.”

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Posted 2 years ago

“Books as described.”

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Posted 2 years ago

“Excellent service. Good stock and prompt and efficient delivery.”

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Posted 2 years ago

“Books arrived in great condition but took a while.”

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Posted 2 years ago

“Excellent, well packaged highly recommend”

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Posted 2 years ago

“Very slow despatch and subsequent delivery - I have never known it to be so slow. I have used Wordery a lot in the past but would hesitate to do so in future.”

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Posted 2 years ago

“Bought the item as a present, recipient not received it yet, but the order process, transit and delivery were brilliant.”

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Posted 2 years ago

“Product arrived damaged Sent photos of damage Chased them repeatedly, finally came back to me. Currently discussing a partial refund.”

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Posted 2 years ago

“A reasonable service. For a time Wordery use to be consistently cheaper than other booksellers and at least as good in terms of service. However, it is now often not the cheapest and I have experienced delivery issues, e.g. a book ordered on pre-order was not dispatched even after it was published - it wasn't until some weeks later when I realised I was still waiting that I checked and phoned up that it was shipped.”

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Posted 2 years ago

“Fantastic company, I highly recommend & try to use Wordery whenever I can”

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Posted 2 years ago

“Prompt and reliable service. Delivery timely and as communicated. Pricier than Amazon. Ok-ish for us as not keen on supporting Amazon.”

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Posted 2 years ago

Wordery.com Ltd is rated 4.7 based on 83,996 reviews