Wordery.com Ltd Reviews

Name: Wordery.com Ltd
Address: Blackwells, 50 Broad Street, Blackwells, 50 Broad Street, Oxford
Rating: 4.70

4.7 Rating 83,993 Reviews

95 %

of reviewers recommend Wordery.com Ltd

Company Reviews

Product Reviews

Metrics

4.7

Based on 83,993 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Wordery.com Ltd 5 star review on 9th September 2023

Anonymous

Wordery.com Ltd 5 star review on 5th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Books arrived in perfect condition and strongly package. From order to delivery was 10 to 12 days. Ordered 3 books all arrived separately, 2 on the same day. Informed of estimated delivery dates. Prices on the higher side to some other stockists.”

Helpful Report

Posted 3 years ago

“Good selection of Ant and Bee books, difficult to find in shops. Came as promised, good service from Wordery, as usual.”

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Posted 3 years ago

“I saw a title, I ordered, I paid & I received....... Wonderful!”

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Posted 3 years ago

“I love the book but it arrived opened and wet.”

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Posted 3 years ago

“It was easy to navigate the website and find the books that I was looking for/interested me. Delivery was in a good time frame too and the books are in good condition. The only think that I believe would have raised the rating to 5 stars would have been a warning prior to buying that the books (three in total) would have come in two separate packages. I am not 100% confident that this was not already there and I just didn’t see it when purchasing, so that may be my bad. So maybe the expected dispatch date on the information about buying the book could be a bit clearer/more prominent? That is all though, I am very happy with my purchase and most definitely would buy again as the books are good value for money and the range is very varied which is fantastic for all different interests.”

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Posted 3 years ago

“Dispatched later than expected but came in fine after that”

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Posted 3 years ago

“Easy to use and fast service with lots of options. My books came a little dirty which is a shame but aside from that great condition.”

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Posted 3 years ago

“I bought from you a NIV New Testament, supposed to be “large print”. Although the print was larger than normal bible size it wasn’t large. I have kept it but am struggling to read it.”

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Posted 3 years ago

“Very Good service”

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Posted 3 years ago

“Good selection of books at excellent prices. The books I purchased arrived in excellent condition and on time.”

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Posted 3 years ago

“I was pleased the book I wanted was available on wordery. It took a while to arrive which is why I have given 4 stars.”

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Posted 3 years ago

“Delivery according to service agreement. Top service!”

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Posted 3 years ago

“I accidentally ordered 2 of the same book and rang to cancel the first one almost immediately but have still been charged for both through Paypal?”

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Posted 3 years ago

“I never received the package. I think something's up with Spain's mailing system. I've also had troubles with other orders (to different companies), some from UK, and others from USA.”

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Posted 3 years ago

“I've only used you a few times so am still trying to sort out the sections that I want but you have been very good and efficient on sending the books I requested so will be checking in with you again. also I like the fact you have plenty of hardbacks and the prices seem reasonable.”

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Posted 3 years ago

“Good fast delivery and reasonable price”

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Posted 3 years ago

“Did everything as expected on time, great communication.”

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Posted 3 years ago

“Great value, would be good to have a tracking option for international delivery as took a lot longer than expected and thought it was lost in transit”

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Posted 3 years ago

“All good, the delivery was a bit lengthy but wasn't in a rush to get the book.”

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Posted 3 years ago

“A company selling books which isn't Amazon! Only wish wordery had a larger range...”

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Posted 3 years ago

Wordery.com Ltd is rated 4.7 based on 83,993 reviews