Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Cathedral Park, Belmont Industrial Estate, County Durham
Rating: 4.19

4.2 Rating 3,724 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

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Metrics

4.2

Based on 3,724 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate,
Cathedral Park, Belmont Industrial Estate
County Durham
DH1 1TF

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lost my order, took ages to re-order it, back and fro with emails, lot of time wasted. Consider delivery charges very high, nearly £6 incl. VAT, over half the price of the item ordered.”

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Posted 9 years ago

“Ordering was so easy , delivery time was was excellent my order came next day would recomnend anyone to use your company”

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Posted 9 years ago

“QUALITY WORKWEAR AT AN AFFORDABLE PRICE. WOULDN'T USE ANYONE ELSE!”

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Posted 9 years ago

“Fast efficient service.”

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Posted 9 years ago

“Very helpful and very quick delivery. No problems. Thanks”

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Posted 9 years ago

“Fast, efficient service.”

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Posted 9 years ago

“On this occasion we had several problems. There was an issue with emails, after not hearing anything for a week after confirming my order, I was told I hadn't confirmed when I had - was then told that '....' had been having email problems, later found the missing email. There was a big issue of communication between departments - I had approved the artwork, paid and received an email telling me that my order would now go into production and giving me an expected delivery date (I had already informed that I needed order by a specific date and was told this would not be a problem); however the expected delivery date passed and nothing arrived. On contacting Sales I was told the order was not yet in production as I hadn't approved artwork...which I had. Then told hadn't approved embroidery (hadn't been sent this as having same as previous order!) then told shouldn't have been sent the email saying in production as print department doesn't communicate with embroidery department! not great!!! Then on order finally being dispatched & being promised the order by absolute deadline date, I had massive problems with DPD the delivery service used by Workwear Express. They said they had tried delivering when they clearly hadn't, I had specifically taken time off work to receive the order and no one had been...re-arranged on several occasions...no delivery...arranged to deliver to neighbour...no delivery... altered delivery address so could be accepted by someone else (W.E. spoke to DPD who promised a before 12.30 delivery)...but no delivery (was then told order being held at depot for some reason) Finally arrived only after my neighbour who had stayed in specifically to accept order, literally caught the driver leaving my house after totally ignoring the A6 size poster attached to my door asking to be delivered to neighbour...he claimed he hadn't seen it (serious eyesight problem!!!!) I asked Workwear Express to look into the issues with DPD, I have not received any courtesy call explaining what the problem was - some correspondence would be appreciated. Sadly would definitely think twice about using again if I had a deadline to work to.”

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Posted 9 years ago

“£4 a unit cheaper on e bay”

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Posted 9 years ago

“The service was good from the start. I am an individual self employed not a large business but I was treated the same Than you”

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Posted 9 years ago

“Artwork wasn't able to be used because it was apparently a bitmap (why did it allow me to load it onto the site if it wasn't usable) No where on the order did it say, until it was ordered, that it would take a week. Had to pay extra £15 to get it by Monday. Second artwork (with the Jpg) was sent but from a different email address so went into junk. Had not unreasonably thought email would be from same email account and so didn't check until it was very late. Art work was fine second time round, but the T-shirts didn't match the art work and the Medium shirt that was sent out only had AOR on the front, rather than AORA. It's not like it fell off or didn't stick as whoever made the tshirt took the time to make the letters bigger. Not impressed at all. But would have said very poor if the lady on the phone hadn't been so nice.”

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Posted 9 years ago

“Quality hoodies at a great price. Bought 3 different sizes for work colleagues and all fit as expected. Fast delivery. Colour also as expected and as shown on the website. Very happy with the purchase and would definitely buy more if needed.”

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Posted 9 years ago

“One of the fastest deliveries ever! I can imagine, for larger deliveries with personalised logos mistakes can happen, but for ordinary straight orders it was superb. Oh yeah, like everybody says - go one size larger. And after a wash the garment shrinks slightly down to the perfect size. A bit strange, but who cares when it's Fruit of the Loom at these prices. Where else can you get classic baseball ringer t-shirts?”

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Posted 9 years ago

“I always order safety boots for our warehouse staff, having used the company on previous occasions, always with no issues. The site is easy to use, and you are kept informed of progress of your order. Great prices too!”

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Posted 9 years ago

“Been looking for lightweight white fleece jacket to wear for bowls for ages and these ones were perfect. And a very reasonable price as a bonus. Our clubs are now thinking of ordering for our teams with a logo.”

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Posted 9 years ago

“Excellent fast service and the product was exactly what was expected when it arrived :)”

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Posted 9 years ago

“The embroidery is top notch & exactly what I asked for. I will be making further purchases from WE, however in future I will buy T-shirts of heavier (better quality) cotton.”

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Posted 9 years ago

“Easy to order and with next day delivery arrived A.M”

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Posted 9 years ago

“Great service. Great choice of products I was after. Would and will recommend.”

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Posted 9 years ago

“Great quality products, great quality embroidery, all in all great service, the best beyond any question.”

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Posted 9 years ago

“Quick response and turn around on goods and good communication”

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Posted 9 years ago

Workwear Express is rated 4.2 based on 3,724 reviews