Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Cathedral Park, Belmont Industrial Estate, County Durham
Rating: 4.19

4.2 Rating 3,724 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Questions

Metrics

4.2

Based on 3,724 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate,
Cathedral Park, Belmont Industrial Estate
County Durham
DH1 1TF

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff were friendly and I made a return and exchange quite easily. The delivery was also very quick”

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Posted 8 years ago

“The jacket is of incredible quality and was delivered in time for Christmas with the added embroidery! I couldn’t fault the product or the service.”

Workwear Express 5 star review on 9th January 2018

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Posted 8 years ago

“Very good products and customer service. My only complaint was that the delivery company DPD were supposed to deliver to me on an express delivery but they tried to deliver to my business address at 7pm after office hours, therefore I did not receive my goods in time and it was very urgent. I did complain to Workwear Express and they were helpful in making sure DPD delivered during business hours the next day.”

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Posted 8 years ago

“Workwear Express are the best company to get our work jackets from, they are reasonabley priced and the logos are always clear , the fact you get sent a preview of the logo is brilliant and changes can be made before printing and despatch so we know they will be correct . Would and have recomended workwear express to othe companies looking for work wear.”

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Posted 8 years ago

“Good service. Easy quick sort out.”

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Posted 8 years ago

“Website not too arduous to navigate despite large number of items. Simple to order by phone, quick delivery, items well and economically packed, and were as described on the website.”

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Posted 8 years ago

“The website is straightforward and delivery is very prompt.”

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Posted 8 years ago

“We have always very good service and communication from them. Clothing is excellent and very good prices.”

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Posted 8 years ago

“friendly sales staff, efficient and quick lead time from point of contact to delivery”

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Posted 8 years ago

“Great quick service”

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Posted 8 years ago

“We have ordered from Workwear previously with no problems, so this was our second purchase as we liked the products. This time we were buying merchandise to give to clients at an open day we were holding on the 9th December. Firstly, we never received an email regarding the artwork, so our order was delayed. Then, when we did sort the artwork out, it almost went through as print instead of embroidery. Again, this caused a delay. After conversations back and forth, the workwear was approved and due to be delivered on 8th December, which was already later than anticipated as per your lead times. When it didn't arrive, we spoke to someone in customer services who assured us it would be delivered on Saturday, in time for our open day. However, nothing arrived until 12th December, as it was still being embroidered on the 9th so wouldn't have been ready for dispatch anyway. So not only was it delivered later than promised, we were made promises that couldn't be kept and ended up without the items we had promised our customers, which was an embarrassment to the company. That being said, we haven't had problems before and the products have been a very good quality both times, so we would consider ordering again. Hopefully with better service!”

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Posted 8 years ago

“This is my second order from Workwear Express and both have been fantastic! The embroidery on my logo looks amazing. I couldn't be more pleased.”

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Posted 8 years ago

“I've been a customer for several years. I cannot fault the service. Reasonable prices and great after sales care. What more can you ask for!”

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Posted 8 years ago

“The reason I score you just acceptable, it is because your lack of communication. Communication to the client it is substandard, and the way you talk to the client it is not professional. The only person who has been very helpful is Yvonne. You seem have taken for granted the client, and I think it is a mistake. Just an advice, as I know customer services, and helpful to the client it is paramount on this business.”

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Posted 8 years ago

“Workwear Express, has an easy to use website, with quality products at exceptional value, and very very prompt delivery. So So Easy. Neil Dale.”

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Posted 8 years ago

“Speedy delivery and quality goods”

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Posted 8 years ago

“good communication, clear website and good service”

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Posted 8 years ago

“Your service is very good indeed. Any orders are processed quickly and any returns ice had to make are very easy and straightforward to do and my bank account receives refund quickly. Good service all round, thank you”

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Posted 8 years ago

“You provide a wide range of products, which allows us to explore and hand pick which stocks fits our brand.”

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Posted 8 years ago

“Order wrong size and changed with no hassle and perfect service definitely order again”

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Posted 8 years ago

Workwear Express is rated 4.2 based on 3,724 reviews