Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Cathedral Park, Belmont Industrial Estate, County Durham
Rating: 4.19

4.2 Rating 3,724 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

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Metrics

4.2

Based on 3,724 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate,
Cathedral Park, Belmont Industrial Estate
County Durham
DH1 1TF

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We recently ordered some t-shirts for a Golf Break. The Team went above and beyond with this order given the short time we had before travelling abroad. Kept us in the loop the whole time. Excellent customer service skills.”

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Posted 9 years ago

“Good product but size was far too small.”

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Posted 9 years ago

“DISGUSTING SERVICE - ORDER NO.491965”

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Posted 9 years ago

“Ordered 2 Gildan, (good quality) T shirts which were speedy dispatched and well packaged.”

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Posted 9 years ago

“Good experience with this company . Fast resolving any issues”

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Posted 9 years ago

“the staff are great, the goods are great, but god the service is slow.. 5 weeks now for 2 t shirts and a hoodie.... i don t know where they get the times from for their website but allow at least 2 months and about 10 phone calls to get your stuff....”

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Posted 9 years ago

“The service provided has been great so far. Ipeco will be looking to build a long term relationship with this sort of vendor. The communication and service levels have been great and hope this continues.”

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Posted 9 years ago

“On two occasions, I was sent the wrong order, and getting the problems resolved is somewhat of a nightmare. They sent me orders that I didn't request, but sent a delivery of goods from a previous order I had made. They not only take long to respond to you (you have to keep chasing them up) but they also somehow find a way to blame you for the error, saying that because they don't have the order in place, they justify their actions by sending a previously ordered goods as replacement WITHOUT checking with you if its okay!! Not even an apology is given. Quite a cheek really!!”

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Posted 9 years ago

“VERY PROMPT SERVICE - POLO BOUGHT AS GIFT ARRIVED JUST IN TIME”

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Posted 9 years ago

“I was looking for a supplier of quality T shirts and found Workwear express, and was very pleased with the result. My order was only a small one but the speed of processing my order and delivery was the best I've ever experienced.”

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Posted 9 years ago

“Fair prices and staff who aim to please”

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Posted 9 years ago

“Very helpful staff & prompt service”

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Posted 9 years ago

“Very poor customer service ! After requesting an estimate to clothe a new client of ours with uniform. I sent over the spec and communicated that I needed to know if the requirements could be met however I received no communication. I have chased the sales department on several occasions, eventually asking to speak with the Sales Manager however I have still not received a telephone call. A simple No we cannot supply your items would have sufficed! If we treated our clients with the same indifference we would be out of business ! Very Disappointed !”

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Posted 9 years ago

“Eventually cancelled our order! Having completed an online order, with a 5-7 day delivery promise, an Web Sales adviser emailed to request information (info that was already on the online form). A day later, she came back to clarify more info that was already listed. One week later, she sent through an order confirmation advising a 6 day delivery. When asked why there was already a delay......no explanation, just sorry, do you want to proceed or not! I would have thought a full explantion and the promise of an expedited order would have been offered. Glad I tried them out with a small order first!”

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Posted 9 years ago

“Great quality beanie and the custom embroidery was amazing. Much better than I expected.”

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Posted 9 years ago

“Very helpful staff, the items we purchase are always as we requested”

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Posted 9 years ago

“I have now placed two orders, both of which have been disasters! The first took over 10 weeks to reach us despite me phoning and e-mailing to pester on an almost daily basis! The second has been sent in the wrong colour and I'm still fighting to receive the correct order!!!”

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Posted 9 years ago

“Good quality, reasonably price work wear.”

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Posted 9 years ago

“great service and fast delivery, but for me its the high quality of embroidery work that makes me keep returning to workwear express”

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Posted 9 years ago

“Poor communication first time around ordering but was rectified once i notified them . I brought a cardigan hoodie which has come up very small had to exchange for a bigger size and is not much bigger. Sizes not true to size very disappointing.”

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Posted 9 years ago

Workwear Express is rated 4.2 based on 3,724 reviews