Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Durham
Rating: 4.19

4.2 Rating 3,718 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Questions

Metrics

4.2

Based on 3,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate
Durham
DH1 1TF

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No order confirmation but money came out. Delivery day passed, but nothing arrived, so then called up to cancel, no record of order, was told they'd call me back. Never did, so I called again and finally got it cancelled.”

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Posted 5 years ago

“Excellent service, quick delivery, great price but most of all great boots! Thank You!”

Helpful Report

Posted 5 years ago

Dear Phyllis, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Great price with exceptional service, website very easy to navigate the whole service was very good”

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Posted 5 years ago

Dear Colin, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Fantastic from the start to finish! Highly recommend”

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Posted 5 years ago

Dear Dean, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“all the boxes were torn and open and that did NOT happen in transit, as the outer packaging was intact and not damaged”

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Posted 5 years ago

Dear Thomas, Firstly, I am really sorry that the service we delivered has led you to leave a negative review. We work really hard to ensure our customers are happy, at all times. I would like to discuss this with you further and see if I can turn this negative experience around. Could I please ask you to drop me a quick email, I can then find your order and follow up straight away with you. My email address is matthew.burrows@workwearexpress.com. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Great service, production and supply. Very happy”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Not arrived after two weeks. Still waiting!”

Helpful Report

Posted 5 years ago

Dear Huw, Firstly, I am really sorry that the service we delivered has led you to leave a negative review. We work really hard to ensure our customers are happy, at all times. I have forwarded the details of you order to our customer services team to take a look into for you. A member of the customer services team should be in touch to update you in regards to the order. If you wish to follow this up you can email customerservices@workwearexpress.com or call us on 0191 370 7790 (option 2) to discuss this further. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Very positive experience, no negatives. Very efficient ordering and super fast delivery of goods that were exactly as ordered. Great value for money as these shirts are long, light and comfortable to wear. Would highly recommend. Thank-you.”

Helpful Report

Posted 5 years ago

Dear Steve, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“so easy to deal with had a couple of returns dealt with no porblem at all. will deff be using them again”

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Posted 5 years ago

“I needed school hoodies in a larger size than the school can provide. I emailed a picture of the logo from a hoodie and Workwear Express managed to give me an exact copy on the exact colour of hoodie that I required. I have one very happy boy going back to school after the holidays and I will be using again and again.”

Helpful Report

Posted 5 years ago

Dear Cheryl, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Fast delivery,good quality work wear,very pleased”

Helpful Report

Posted 5 years ago

Dear Catherine, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Easy to order and quick delivery”

Helpful Report

Posted 5 years ago

Dear Ross, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“very strong but nicely flexible, the grip surface works well too”

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Posted 5 years ago

Dear Christine, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“A quality fruit of the supplier, and good pricing. Thanx”

Helpful Report

Posted 5 years ago

Dear Ryan, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Excellent Service & the BEST Tee Shirt Neck Ever !!! The Grey Colour is great too . I’ll be back for more. All best regards, MJG”

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Posted 5 years ago

Dear Malcolm, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Delighted with the service Quality was as described and delivered exactly when I was told it would be”

Helpful Report

Posted 5 years ago

Dear Gordon, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Good selection of quality products. Easy to use website. Speedy service. Prompt and hassle free delivery. Very pleased. Thank you.”

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Posted 5 years ago

“Excellent service from workwear, I’ve just placed another order.”

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Posted 5 years ago

“Workwear express made a fantastic job of embroiding my logo onto a polo shirt... The customer service was excellent and overall the service is great. Highly recommended.”

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Posted 5 years ago

“Quick delivery, great trainers very comfortable to wear and they look pretty cool for steel toecaps.”

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Posted 5 years ago

Workwear Express is rated 4.2 based on 3,718 reviews