Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Durham
Rating: 4.19

4.2 Rating 3,718 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Questions

Metrics

4.2

Based on 3,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate
Durham
DH1 1TF

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordering process very good, however, having been told the items were in stock they weren't and therefore delivery is delayed. Not yet received.”

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Posted 5 years ago

“Delivered on time and good logo embroidery.however, it was the wrong colour ordered”

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Posted 5 years ago

“Great quality polo tops and soft shell jackets , very pleased with the embroidery service and the look of our new tops, good communication from workwear express , we will definitely be using you again in the future.”

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Posted 5 years ago

“shipment delayed of more than one week. Do not trust the 5 days they tell you”

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Posted 5 years ago

“good quality polo's great service very quick delivered.”

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Posted 5 years ago

“Very happy with polos provided and the communication. Good communication and everything confirmed. Like the tracked delivery as made it easy to rearrange delivery.”

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Posted 5 years ago

“I asked for my company name on the left hand side of the shirts and my name on the right . And Evan got an e mail telling me will be done but take longer and still only had company name on shirts and not mine as well but I will say the job done is fantastic and the shirts themselves are grate”

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Posted 5 years ago

“No way are these heavy weight t shirts, even the label seems fake. Do not buy these t shirts, they are very poor.”

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Posted 5 years ago

“Printing finish was poor ,it looks like a printer was running out of ink the lettering looks old and faded instead of bold and fresh.”

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Posted 5 years ago

“You tried to defraud me by charging £18.99 for delivery. Fortunately i was watching and demanded immediate cancellation and refund.. i was told this had been done but almost a Week later, found out nothing had been done. I asked for your CEO - was told that she did not earn enough to know. I eventually found out it it was Steve Curran. He promised to send me a discount voucher so that i could buy the trousers at a reduced price. Did not happen. Will never buy from your fraudulent outfit again and will recommend that others avoid dealing with you.”

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Posted 5 years ago

“Order was placed nearly two weeks ago for two shirts to be printed with my company logo. I confirmed the artwork and received an email to inform me that my t-shirts would be sent within 4 working days subject to stock availability. Over a week passed and I then receive a call to say the t-shirts I ordered in Navy blue and provided by the supplier are actually more black than navy blue. I presumed they had already been printed! I don’t understand what is going on!”

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Posted 5 years ago

“very pleased with the hi vis vest and the printing is well done I have purchased a few of these and I am very happy with them each time . recommended to friends and family.”

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Posted 5 years ago

“Staff were friendly and helpful right through the design process. We were very pleased with the end result which was delivered promptly.”

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Posted 5 years ago

“I have nothing but praise for Workwear Express. I had tried another company and they couldn't solve an issue with some small text on our logo or provide the gear we wanted. We encountered the same problem with the logo with Workwear Express but they provided an amaxing solution and we're delighted with the final product. It was a brilliant, positive experience from start to finish. Thank you.”

Helpful Report

Posted 5 years ago

“I ordered trousers with an embroidered logo. The colour supplied wasn’t what I asked for so were no use to me. To be fair, they did rectify their mistake and send me a replacement.”

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Posted 5 years ago

“Order and quality all went well however I ordered trucker caps which were shipped in a plastic mailing bag and so they got all beaten out of shape in the postal system ! This could have been prevented if they had used a box. I did this as a small test run of 45 - not sure I'd use them again because of this...”

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Posted 5 years ago

“very helpful and fantastic quality of embroidery”

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Posted 5 years ago

“Very good service, products and delivery time”

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Posted 5 years ago

“I ordered a white therapy tunic. The ordering process was very easy and it arrived on time. However the quality is not a good as I have had from other suppliers, the material is thinner and, it is slightly see through.”

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Posted 5 years ago

“Ordered a couple of shirts for a test run, came out really well, will certainly be using them again. Only downside was that the whole process took a while longer than I expected, hopefully this will be quicker in future”

Helpful Report

Posted 5 years ago

Workwear Express is rated 4.2 based on 3,718 reviews