WR Engineering Reviews

Name: WR Engineering
Address: 10, Isa Street, Fyshwick
Rating: 4.87

4.9 Rating 599 Reviews

98 %

of reviewers recommend WR Engineering

Company Reviews

Metrics

Info

4.9

Based on 599 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

feedback@wrengineering.com.au

Location:

10, Isa Street
Fyshwick
2609

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WR Engineering 5 star review on 22nd March 2024

Herman Van De Brug

WR Engineering 5 star review on 11th June 2023

Greg Barron

WR Engineering 5 star review on 5th April 2023

Miekel Rose

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The company is easy to work with. Staff are very competent, polite and knowledgeable. I've been a customer for a number of years and will continue.”

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Posted 11 months ago

“I was happy that WR installed fence well before my expectation.”

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Posted 1 year ago

“WR engineering were prompt and very efficient. Tony was a very pleasant and capable person who fixed my door with all due care and attention. Highly recommend WR Engineering. Thanks”

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Posted 1 year ago

“Quick & efficient install, so far so good!”

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Posted 1 year ago

“A professional business that provided good workmanship installing the gates & the materials are a very good product.”

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Posted 1 year ago

“I had an automatic garage door installed by WR Engineering quite a number of years ago & the installation process went smoothly & was competitively priced at that time. For many years, I never experienced any problems at all with the door - it all operated very smoothly & I just had some regular "check-up" servicing done by WR Enginering when required. Earlier this year, one of the doors' arms broke, so the door could not open or otherwise function properly, & could not be pushed open manually either. Following a call to WR Engineering, a visit was promptly arranged within a day or 2, to take a look at the door & try to fix it on the spot, if possible. The 2 repair staff that attended from WR Engineering were very pleasant & helpful. They turned up at the allotted time & were able to fix the dor on the spot & much more quickly than I had expected. They also confirmed they had given the door a "general service" as well (which was a nice bonus - as it was probably in need of a general service). Everything now appeared to be working well. Before they left I tested the door using one of the remote control units & it all seemed to be functioning well again. The cost of the repair & service was also a lot less than I expected. I normally just open & close the garage door using the remote control unit - but a couple of days later I had cause to use the overhanging switch inside the garage to open the garage door. It was then I discovered that this switch was not working to open the door - & unfortunately I had not tested it out properly when the 2 repair staff had visited a couple of days earlier. So I rang WR Engineering again & they promptly arranged another visit (still under warranty from the previous visit - so at no additional cost to me). The staff member came out at the scheduled time & it turned out to be a very quick fix & a case of opening the switch to replace the battery inside (I did not even realise the switch could be opened & that there was a battery inside). And that follow-up visit was at no cost to me. So I've been very happy with my garage door from WR Engineering & the follow up repairs & servicing that they've done for me over the years - which has really been minimal, considering the number of years I've had the garage door. It's all been a very problem-free experience.”

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Posted 1 year ago

“turn up when help needed; pleasant staff”

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Posted 1 year ago

“The door works and that is what matters. The last mechanism lasted 20 years. If this does as well it will see me out.”

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Posted 2 years ago

“The call was for a routine inspection/maintenance. Mark, the Technician, arrived promptly and checked the doors. He was efficient in carrying out the inspection and found that the tilt arm kits in the large door should be changed. A quote for this work has been received. The cost of $1816.00 for supply and installation is thought to be a lot higher than expected and at this stage while the motor is still doing its work properly, we will put off the repair.”

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Posted 2 years ago

“Very happy with service. However, yesterday door wouldn't go up and had to push button about 6 times before it did.”

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Posted 2 years ago

“Excellent service of the large panel door, which continues to runs beautifully- 5 stars. You would receive 5 stars overall if the booking system was improved. There is no point being able to book a date and time online, and then have to waste time coordinating the time and date via the switch and or service personal to complete the booking. Cheers Phil”

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Posted 2 years ago

“Very pleasant and knowledgeable tradesmen.”

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Posted 2 years ago

“WR Engineering did a great job on replacing the garage door remote system, however, I think it's unreasonable to expect me to pay a service fee of $160.00 twelve months after paying nearly $1,000.00 to have a new system installed. Kind regards, Jennifer Watson”

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Posted 2 years ago

“The service arrived a little early and had the job done to my satisfaction in the required time.”

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Posted 2 years ago

“I am very happy with the level of service I received - thank you.”

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Posted 3 years ago

“Turned up on time, preformed service competently and promptly and advised me of issues.”

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Posted 3 years ago

“The person attended our garage door was very professional. Even called me up before he comes on Saturday morning as he clarified more on the additional charges for the 15 min appointment. The only thing I am not too happy is the Saturday rate but it is what it is.”

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Posted 3 years ago

“Thanks for fixing and servicing my garage door.”

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Posted 3 years ago

“The installer was very good. A few things though. The install coordinator said he would be there at 0830. Didn’t arrive until after 9. But rang me to tell him what I wanted and sent photos as he did the instal. The other thing was my wife had to assist him in hanging the gates and lost 2 hours of her work day. Not good organisation from your end. Knowing gauges were being installed.”

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Posted 3 years ago

“Excellent service but very expensive.”

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Posted 3 years ago

WR Engineering is rated 4.9 based on 599 reviews