Argos Reviews

2.7 Rating 3,936 Reviews

43 %

of reviewers recommend Argos

Company Reviews

Questions

Metrics

2.7

Based on 3,936 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Argos deliver? How long does Argos take to deliver? Does Argos deliver on time? How is accuracy and good condition of items delivered by Argos?

Returns

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Customer Service

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Email:

info@argos.co.uk

How do I contact Argos?

Helpful Report

(1 week ago)

You can contact Argos by Telephone, Email and Live Chat.

Helpful Report

(1 week ago)

52.88%

Industry Average

“ Poor service and liars Poor service. ”

- Hussain Nullwala

“ - In person staff at click and collect don’t have any details of how to track orders, just a handheld device that says number and yes/no - the Phone customer service is just awful, you key in the order number dozens of times and it still doesn’t go through. ”

- Anonymous

“ Customer service sometime was very rude.Sometimes!! ”

- Ioan-Alexandru Croitoru

Argos Reviews

Customer Service - Average