Argos Reviews

2.7 Rating 4,034 Reviews

42 %

of reviewers recommend Argos

Company Reviews

Questions

Metrics

2.7

Based on 4,034 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Argos deliver? How long does Argos take to deliver? Does Argos deliver on time? How is accuracy and good condition of items delivered by Argos?

Returns

How is Argos returns process?

Customer Service

How can I contact Argos? How quickly does Argos resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Argos.

Email:

info@argos.co.uk

How does Argos deliver?

Helpful Report

(2 weeks ago)

Argos delivers items by Courier and Own Driver.

Helpful Report

(2 weeks ago)

56.52%

Industry Average

“ Atrocious delivery service, contemptuous customer service. ”

- ""

“ I selected the delivery date and time slot. ”

- Anonymous

“ Ordered a mattress 26 days ago had no date for delivery & was fobbed off by a chatbot. I am sleeping on a sofa I have cancer & am at my wits end. Causing anxiety, I can’t believe a company can be so bad the sooner they go under the better. ”

- Steve

Argos Reviews

Delivery - Average