Argos Reviews

2.7 Rating 4,072 Reviews

42 %

of reviewers recommend Argos

Company Reviews

Questions

Metrics

2.7

Based on 4,072 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Argos deliver? How long does Argos take to deliver? Does Argos deliver on time? How is accuracy and good condition of items delivered by Argos?

Returns

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Customer Service

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info@argos.co.uk

How does Argos deliver?

Helpful Report

(2 weeks ago)

Argos delivers items by Courier and Own Driver.

Helpful Report

(2 weeks ago)

56.82%

Industry Average

“ Ordered a TV online, order accepted, delivery confirmed, payment taken. Next day Argos cancelled the order and now tell me they won't refund my money for 7 days ! DO NOT EVER USE Argos. ”

- Jeremy Pogue

“ I've contacted Argos EIGHT times - a mix of letters (by Recorded Delivery to Widnes HQ), emails, phone calls, and even going on Facebook (shockingly, this seems to be their preferred method of conducting customer communications!!). ”

- Paul Smythe

“ Ordered a television from Argos online. Delivery date Thursday 18th September between 7am and 9pm. Waited in all day, no television. Called customer service and was assured it would arrive Friday between 7pm and 9pm. Still no television. Will never buy from Argos again. ”

- Anonymous

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Delivery - Average