Argos Reviews

2.7 Rating 4,064 Reviews

42 %

of reviewers recommend Argos

Company Reviews

Questions

Metrics

2.7

Based on 4,064 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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How does Argos deliver?

Helpful Report

(5 hours ago)

Argos delivers items by Courier and Own Driver.

Helpful Report

(5 hours ago)

59.34%

Industry Average

“ Ordered a television from Argos online. Delivery date Thursday 18th September between 7am and 9pm. Waited in all day, no television. Called customer service and was assured it would arrive Friday between 7pm and 9pm. Still no television. Will never buy from Argos again. ”

- Anonymous

“ Ordered Bush fan for £20, same day delivery. ”

- Janet Williams

“ Ordered Washing Machine Told 5 Day Delivery The Goods Of Course Paid In Full.. 7 Days Later No Machine No Correspondence From Them. You Can’t Speak To Them Direct They Simply Make It Difficult And Akward.? Have Now Cancelled The Goods - The Online Enquiry System Is Simply Broken Just Taking The Absolute Mick Out Off You… ”

- Peter Mowat

Argos Reviews

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Delivery - Average