Argos Reviews

2.7 Rating 4,021 Reviews

42 %

of reviewers recommend Argos

Company Reviews

Questions

Metrics

2.7

Based on 4,021 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 31%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Argos deliver? How long does Argos take to deliver? Does Argos deliver on time? How is accuracy and good condition of items delivered by Argos?

Returns

How is Argos returns process?

Customer Service

How can I contact Argos? How quickly does Argos resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Argos.

Email:

info@argos.co.uk

How does Argos deliver?

Helpful Report

(1 month ago)

Argos delivers items by Courier and Own Driver.

Helpful Report

(1 month ago)

55.56%

Industry Average

“ Ordered a mattress 26 days ago had no date for delivery & was fobbed off by a chatbot. I am sleeping on a sofa I have cancer & am at my wits end. Causing anxiety, I can’t believe a company can be so bad the sooner they go under the better. ”

- Steve

“ Delivery driver said driveway not accessible and they just disappeared. ”

- ""

“ One of the worst delivery services I've come across in my whole life the incompetence of these employes is mind boggling tried delivering my order to the wrong house then tell me I've got to wait till Saturday for next delivery 🤣 so scrapped the order and got next day with Currys can safely say I won't be using Argos again after this experience ”

- Jamie daughtrey

Argos Reviews

Delivery - Average