Argos Reviews

2.7 Rating 3,936 Reviews

43 %

of reviewers recommend Argos

Company Reviews

Questions

Metrics

2.7

Based on 3,936 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Avg Email Response Time	2 minutes
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Argos deliver? How long does Argos take to deliver? Does Argos deliver on time? How is accuracy and good condition of items delivered by Argos?

Returns

How is Argos returns process?

Customer Service

How can I contact Argos? How quickly does Argos resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Argos.

Email:

info@argos.co.uk

How does Argos deliver?

Helpful Report

(1 week ago)

Argos delivers items by Courier and Own Driver.

Helpful Report

(1 week ago)

45.78%

Industry Average

“ When they delivered it the ceramic top was cracked so I couldn't use it so they took back and also took my old cooker, saying someone would call to organise a new delivery date for a replacement which fine. ”

- steven hills

“ which they were desperately waiting, I had place order back in Jan and ealiest date for delivery was 7th Feb 24 and on the day the driver call and said they are running late and will delivered later during the day and after sometime received text that they tried to delivered but failed to delivered, I call the driver straight away but he didn't answer and then i called customer service about it and said there is already someone at home and the driver is lieing and as usual they are helpless and cluess and said that i need to rebook what amaze me was next, she told me i have to call after 24hrs, i called it now and they told its out of stock and now they said refund is option after call us after 15 days to rebook when it might be in stock. ”

- Hussain Nullwala

“ In the end they refuse your call, because the machine thinks you haven’t keyed in anything - online chat deals with home delivery. ”

- Anonymous

Argos Reviews

Delivery - Slow