Bathroom Village Reviews

Name: Bathroom Village
Address: Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST, Wellington
Rating: 4.21

4.2 Rating 861 Reviews

81 %

of reviewers recommend Bathroom Village

4.2

Based on 861 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 84%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0344 774 6666

Email:

info@bathroomvillage.com

Location:

Bathroom Village Head OfficeWaterloo HouseSylvan RoadBlackdown Business ParkWellingtonSomersetTA21 8ST
Wellington
TA21 8ST

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price I found. Phone call to keep me posted on delivery. Thanks”

Helpful Report

Posted 5 years ago

Thank you for the review, and for the five stars! We do our best to keep people updated on their delivery. If you need anything else, let us know.

Posted 5 years ago

“Order process easy, kept informed of order progresss and delivered on time.”

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Posted 5 years ago

Thank you, we really appreciate the review! Kind regards, Bathroom Village

Posted 5 years ago

“Ordered two Roper Rhodes,oak, soft close loo seats. Pleased with the look and quality. Very helpful, friendly service from Bathroom Village. Definitely would order from them again.”

Helpful Report

Posted 5 years ago

Thank you, Deborah, this means a lot to us. It's great when we've been able to tick all the boxes in your shopping experience. If you need anything else, please let us know, we'll be happy to help.

Posted 5 years ago

“Great product range and great service.”

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Posted 5 years ago

Thanks so much for the review and the kind words!

Posted 5 years ago

“Great price and service. Have used an online well known bathroom supplier for 10 years and appears customer service isn't important anymore so will be looking at this company for future supplies.”

Helpful Report

Posted 5 years ago

Dear Mr Francis, thank you for such a glowing review. It means a lot to us that you've decided to use us for your project. For future orders, feel free to use the website or better still, call one of our sales advisors so you've always got a point of contact here. The best number to catch them on is 0344 774 6666 (option 1). Kind regards, Chris Kennedy

Posted 5 years ago

“Full marks to this company for communication and prices. I appreciated being phoned to let me know that the delivery was delayed by a few days which was very helpful. Packaging of the products was poor, however I believe they had come direct from the manufacturer. As the packaging was not good and the boxes had got damp on a rainy delivery day, the items were falling out of the box when received, fortunately they were not damaged.”

Helpful Report

Posted 5 years ago

Thank you for such a detailed review, Karen. In this case, the items were indeed sent from the manufacturer, so to speed up the process we asked them to send the items directly. We'll certainly take a look into why the boxes were damaged. If there's anything else you need please do not hesitate to get in contact.

Posted 5 years ago

“Good product. Swift delivery.”

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Posted 5 years ago

Glad we could get everything over to you quickly. Should you need anything else you know where we are :-)

Posted 5 years ago

“Everything about supply and delivery went hitch free and obviously great price”

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Posted 5 years ago

Thank you so much for the review and for shopping with us!

Posted 5 years ago

“Great products at good prices.”

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Posted 5 years ago

Thank you for the five stars and the kind words, Charles. If there's anything else we can help you with please let us know.

Posted 5 years ago

“Good range of products, competitive prices. They answer the phone (unlike a competitor that I phoned) and are helpful. Will be pleased to use them again.”

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Posted 5 years ago

Thank you for this review Gordon, we appreciate every bit of feedback we in order to continually improve our services. If there's anything else you need give us a call or email.

Posted 5 years ago

“Excellent mirrors at an excellent price. Very good customer service and delivery”

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Posted 5 years ago

Julie, thank you so much for the review and the praise. We're so pleased we've been able to get these mirrors out to you in good time. Thank you for shopping with us.

Posted 5 years ago

“When dropped in the crap by Victorian plumb bathroom village came good”

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Posted 5 years ago

Thank you for the five stars, John, we so pleased we've been able to get everything sorted for you. Should you need anything else, please let us know.

Posted 5 years ago

“Great products and amazing price. Delivery was quick and while there was a problem with the bath legs missing, followed the procedure as stated and recived the missing parts 2 days later with no issues. (Its not what the problem is its how its fixed that matter s). Over great experience and will definitely use again.”

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Posted 5 years ago

Thank you for your recent review, and praise - it very kind of you. We know what it's like when you've not received everything so it's very important to get the goods over a quickly as possible. Thanks again, Tony.

Posted 5 years ago

“all good”

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Posted 5 years ago

Thanks for the review! It's much appreciated.

Posted 5 years ago

“Very helpful and great service, delivered when promised.”

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Posted 5 years ago

Thank you for your kind words and review. Should you need anything else please let us know - we'll be happy to help.

Posted 5 years ago

“Very smooth ordering process and prompt delivery - no complaints!”

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Posted 5 years ago

Dear Angela, thank you so much for the five stars, it's much appreciated!

Posted 5 years ago

“I ordered bath panels to be delivered to my son’s house. They were delivered on time and in perfect condition. Very satisfied with the service.”

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Posted 5 years ago

Thank you so much for your recent feedback. We're really pleased everything was to your satisfaction. If you need anything else please let us know, we'll be happy to help.

Posted 5 years ago

“Very impressed by the service and delivery”

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Posted 5 years ago

Thank you for the five stars Steven! It's much appreciated! Should you need anything else, let us know.

Posted 5 years ago

“Very good product and customer services. Thank you”

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Posted 5 years ago

Thank you so much for the review. We're really pleased we've been able to provide a service to your satisfaction. Thank you for shopping with us.

Posted 5 years ago

“Excellent service and product is perfect”

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Posted 5 years ago

Dear Linda, a huge thank you for the fantastic review. We're so lucky to have such lovely customers!

Posted 5 years ago

Bathroom Village is rated 4.2 based on 861 reviews