Budgetair Reviews

"\u042d\u0442\u043e \u043c\u043e\u0448\u0435\u0439\u043d\u0438\u043a\u0438! \u041d\u0438\u043a\u043e\u0433\u0434\u0430 \u043d\u0435 \u043f\u043e\u043a\u0443\u043f\u0430\u0439\u0442\u0435 \u0443 \u043d\u0438\u0445 \u0431\u0438\u043b\u0435\u0442\u044b! \u041e\u0442\u043c\u0435\u043d\u044f\u044e\u0442 \u0432\u0430\u0448\u0438 \u043f\u0440\u043e\u043f\u043b\u0430\u0447\u0435\u043d\u043d\u044b\u0435 \u0431\u0438\u043b\u0435\u0442\u044b \u0437\u0430 \u0434\u0435\u043d\u044c \u0434\u043e \u0432\u044b\u043b\u0435\u0442\u0430! \u0418 \u0432\u0441\u0435 \u0447\u0442\u043e \u0431\u044b \u0432\u044b \u043a\u0443\u043f\u0438\u043b\u0438 \u044d\u0442\u0438 \u0436\u0435 \u0431\u0438\u043b\u0435\u0442\u044b \u0443 \u043d\u0438\u0445 \u0437\u0430 3 \u0440\u0430\u0437\u0430 \u0431\u043e\u043b\u044c\u0448\u0435!!!"

"They have hidden fees that can cost more than a one-way ticket fare, and the information provided by the agents is not consistent."

"They have hidden fees that can cost more than a one-way ticket fare, and the information provided by the agents is not consistent."

"my son and his family missed the flight.. you sent us the e ticket with no airline... we cant contact you so the go back to hotel and book another flight... so dissppointed ! we loose too lot of money \r\ncan you do anything about it!"

"Title: A Disappointing Journey with BudgetAir\r\n\r\nRating: \u2605\u2605\u2606\u2606\u2606\r\n\r\nMy recent experience with BudgetAir left me profoundly dissatisfied and frustrated. While I understand that issues can arise in the travel industry, the lack of effective customer service and the mishandling of my situation made it difficult to find any semblance of understanding.\r\n\r\nInitially drawn to BudgetAir by their competitive prices and seemingly convenient booking process, I had high hopes for a smooth and enjoyable trip. Unfortunately, my optimism quickly dissipated when I encountered a significant problem with my reservation.\r\n\r\nIn my attempts to seek assistance, I reached out to BudgetAir's customer service. While I anticipated a language barrier due to outsourcing, I was disheartened by the difficulty in communicating effectively. The representatives struggled to understand my concerns, and their responses often felt scripted and impersonal. It was evident that they were ill-equipped to handle complex issues, leaving me feeling unheard and frustrated.\r\n\r\nThe most disheartening aspect of my experience was the prolonged timeline it took to resolve the problem. Over the course of two months, I found myself entangled in a web of bureaucratic processes and delayed responses. Each interaction with BudgetAir's customer service seemed to yield more confusion than clarity, further exacerbating my frustration.\r\n\r\nWhile I acknowledge that resolving such issues can be challenging, BudgetAir's lack of timely and effective communication only served to compound the difficulties I faced. It felt as though my concerns were met with indifference, and I struggled to navigate the convoluted channels of support offered by the company.\r\n\r\nIn the end, the financial loss I incurred and the mental toll taken during this ordeal were significant. I had hoped for a more understanding and empathetic approach from BudgetAir, considering the impact their mishandling had on my travel plans and overall experience.\r\n\r\nI implore BudgetAir to invest in improving their customer service infrastructure, including better training for their representatives and more streamlined processes for issue resolution. A clearer line of communication and a genuine commitment to assisting customers would go a long way in restoring faith in their brand.\r\n\r\nIn conclusion, my journey with BudgetAir was marked by disappointment and a lack of understanding. While I can comprehend the challenges inherent in the travel industry, the company's ineffective customer service and prolonged resolution process left me feeling dissatisfied and disheartened. I hope that BudgetAir takes the necessary steps to rectify these issues and prioritize customer satisfaction in the future."

"DO NOT USE BUDGETAIR\r\n\r\nBudgetAir.com changed my ticket 3 times.\r\nI just find out when BudgetAir changed my ticket which I did not agree to, in the new ticket my connection flight is through two different airports in New York. There is no way for me to move from La Guardia airport to JFK to catch my flight in traffic in 1.30\u00a0min. I am losing my hotel reservation and another flight reservation in Bangkok, plus one month off work and...\r\n\r\nWhen I bought my ticket, I had 25\u00a0kg suitcase allowance, they changed it to just a carry on.\r\n\r\nThey want to charge me another $70 to cancel my flight.\r\n\r\nThey have no phone number. Furthermore, they are bully and put you in situation which you cannot do anything but agree to them. Not only that, but they should not be allowed to work in north America."

"I made a reservation for my family for TWO-WAY tickets, and they confirmed the RETURN ticket but REFUNDED my onward ticket. How do they expect us to travel back from our destination without us even flying there? NEVER BOOK AGAIN ON THIS SITE."