Card Factory plc Reviews

4.6 Rating 516 Reviews

89 %

of reviewers recommend Card Factory plc

Company Reviews

Questions

Metrics

4.6

Based on 516 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Popular Questions:

Delivery

How does Card Factory plc deliver? How long does Card Factory plc take to deliver? Does Card Factory plc deliver on time?

Customer Service

How can I contact Card Factory plc? How quickly does Card Factory plc resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Card Factory plc.

Visit Website

How does Card Factory plc deliver?

Helpful Report

(1 week ago)

Card Factory plc delivers items by Courier and Postal Service.

Helpful Report

(1 week ago)

33.33%

Industry Average

“ This is there response Thank you for getting in touch with us regarding your delivery service. ”

- Annette Pettitt

“ So disappointing, placed an order since for over a week now, yet to receive the items. Meanwhile the occasion has now passed. Customer service is also non-existent. Just terrible service delivery. Wonder how I can get a refund. ”

- SO

“ Ordered a non photo personalised 30th birthday card for my daughter on 5/11/20 order confirmation stated delivery by 11/11/20 her birthday is today and no card received ...very disappointed ”

- S Brodin

Card Factory plc Reviews

Delivery - Slow