Card Factory plc Reviews

4.6 Rating 516 Reviews

89 %

of reviewers recommend Card Factory plc

Company Reviews

Questions

Metrics

4.6

Based on 516 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Popular Questions:

Delivery

How does Card Factory plc deliver? How long does Card Factory plc take to deliver? Does Card Factory plc deliver on time?

Customer Service

How can I contact Card Factory plc? How quickly does Card Factory plc resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Card Factory plc.

Visit Website

How quickly does Card Factory plc resolve customer queries?

Helpful Report

(1 week ago)

Greater than 50% of reviewers feedback is Card Factory plc resolves customer queries within an hour.

Helpful Report

(1 week ago)

96.00%

Industry Average

“ Whenever I visit my local card factory shop with is on Mansfield Road. Sherwood NG5 3BB. I am met with helpful, friendly staff who give a 100percent service. It is a pleasure to shop there S.Turner 😀 ”

- sylvia turner

“ Excellent service. ”

- E Pettett

“ I called in the card factory in Rhyl north wales branch and the service is the best I’ve ever encountered, I was helped by two lovely members of staff to find the perfect cards also I was made aware of the offer that was on, so saved me some money as well, these ladies go above and beyond there job description, unfortunately there were a couple of customers that weren’t happy with just waiting one minute whilst one member of staff helped me and the other member of staff was helping a frail older gentleman with his purchase, I love the card shop near to me and hope it stays open for along time to come ”

- carol Atkins

Card Factory plc Reviews

Customer Service - Good