Card Factory plc Reviews

4.6 Rating 489 Reviews

90 %

of reviewers recommend Card Factory plc

Company Reviews

Questions

Metrics

4.6

Based on 489 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 81%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

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How quickly does Card Factory plc resolve customer queries?

Helpful Report

(1 day ago)

Greater than 50% of reviewers feedback is Card Factory plc resolves customer queries within an hour.

Helpful Report

(1 day ago)

96.43%

Industry Average

“ Antoinette in the wembley branch is a gem. Great Customer Service ”

- Dwayne

“ Excellent customer service , very helpful, wish all shops were like this thursday 👍👍👍👍👍💯 ”

- Anonymous

“ Needed to get Valentine's present and the 3 women in Preston deepdale shop were brilliant in helping ( Mandy, Nikki and Chloe) couldn't ask for a better service ”

- Josh

Card Factory plc Reviews

Customer Service - Good