Costa Coffee Reviews

3.0 Rating 461 Reviews

46 %

of reviewers recommend Costa Coffee

Company Reviews

Questions

Metrics

3.0

Based on 461 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Avg Email Response Time	-1 hours

Popular Questions:

Delivery

How does Costa Coffee deliver? Does Costa Coffee deliver on time?

Customer Service

How can I contact Costa Coffee? How quickly does Costa Coffee resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Costa Coffee.

Visit Website

How quickly does Costa Coffee resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 71% of reviewers feedback is Costa Coffee resolves customer queries within an hour.

Helpful Report

(2 weeks ago)

78.31%

Industry Average

“ Was a busy morning but was so happy with the great service I received by Scott from the BOD costa what a welcoming gentleman and great customer service. So pleasant to have a happy, polite individual serving me. Thank You Scott u made my day ”

- Nadira Flynn

“ Great service ”

- Anonymous

Costa Coffee Reviews

Customer Service - Good