“This (Broker) is a big scam broker, I paid a huge amount of $73,650 which was originally $81,000 in bitcoin,They persuaded me, into putting more of my hard earned money with all hope to get profits in return, they won't allow me to withdrawal my investment. All because all they wanted is to steal my money. I got advised to go ahead to file a refund case against them, which to my greatest surprise was able to withdraw my money, it was ( alexivictimhelps @ mail . com ) and his team of recovery experts, they were able to assist me to withdraw of my money, and restore my funds, they are responsive, you can reach out to him for help also,I guess am not the only one who has fallen victim, people might need this information”
“I ordered several custom shirts from CT and after about a month, the cuff separated from the sleeve. I have been buying shirts for over 40 years and never had this happen before.
This was shoddy workmanship and the company refused to fix the problem.
When I called the US number, I was told that since it was a custom shirt, I cant return it for any exchange or replacement. I said that all i wanted was to have it repaired and was told that they cant do it because it was a custom shirt.
I felt that i was speaking with a robot because i kept getting told the same excuse.
When i asked to speak with a supervisor, I was told that no one was there-Shocking- but i would receive an email in 24 hours.
When I did receive a response, i was again told that they don't accept returns but if i wanted to, I could take it to a local tailor and the tailor could fix it. How insulting,
my time and my money to fix their problem.
One star was the lowest rating I can give as there is no choice for a negative rating, but this note will have to suffice.
At CT shirts, customer service is an oxymoron!!
What went wrong you ask, I expected your company to actually offer to fix THEIR problem, not offer a Disingenuous, hollow response.”
“My beloved Lora decided to introduce me to brand of men’s dress shirts. I was very impressed with the craftsmanship so she bought five shirts. To my amazement, the customer service representative gave me a percentage off to make my purchase memorable for all the right reasons. To my surprise, they came from actually London, England within a week and when I opened them up, I was very impressed with the packaging. They were packaging, impeccably without any pins or needles. Plus, they included shirt collars stays. Very impressed and this is coming from someone who was an art Director and some of the biggest ad season in New York City and I attended Fashion Institute of Technology so I know what is like. I will definitely be going back to them time and time again.”
“I recently purchased a few button-down shirts, Egyptian cotton shirts, and suits from Charles Tyrwhitt's online store, hoping for the quality I once experienced. Unfortunately, I was left disappointed.
The button-down shirts, specifically the Button-Down Collar Non-Iron Grid Check Oxford Shirts, were a major letdown. The fabric feels like plastic, not cotton, and has a disturbing, shiny appearance that fades after the first wash, leaving the fabric looking terrible. Despite the "Non-Iron" claim, these shirts require significant ironing, and even then, they still look awful. This was a stark contrast to the same button-down shirts I bought from them three years ago, which were made of soft, high-quality cotton that aged well with each wash.
Additionally, I purchased two suits and four Egyptian cotton white shirts. The suits' fabric was good, but the stitching was subpar, and the sizes did not fit as expected. I ordered the same size that fit me well in the past, but these new suits were off. When I tried to reorder in a smaller size, I encountered poor product availability. You cannot find a complete suit available for purchase on their website, particularly the NAVY & BLUE SUITS, my favorite. Very disappointing! In most cases, the suit jackets were available, but the pants were sold out, or vice versa. I tried to purchase even their most expensive Italian suits (navy/dark navy) but experienced the same issue—jacket available but pants sold out. This reflects poor product management. I have a couple of important events coming up and I needed these suits badly, but now I have to look for other options as it is already a bit late for me.
I had no choice but to return everything. Returning the items was a hassle. Unlike Amazon's efficient return process, I had to spend considerable time packing everything and visiting the USPS office to return the shirts and suits. You can't imagine how slow the USPS folks are and they don't care how long you stay in the queue. In today's busy lifestyle, people don't have much free time to stand in long queues with large boxes to return failed purchases.
Overall, my recent experience with Charles Tyrwhitt has been disappointing. The quality of their products has declined significantly, and the inconvenience of their return process adds to the frustration. I hope they take these issues seriously and work on improving their product quality and availability.”
“I ordered a silk burgundy tie a few days ago and not aione did the order arrive exactly on time, the tie drapes superbly, is excellent quality and complements a classic white collar and navy business suit perfectly. Would highly recommend this company.”
“I like the website and customer service. But this is a review for the shirt....the material is pretty good. And comfortable. The problem with the 5 different shirts that I bought is two folds...first, extra slim is about 'fitted' at most...possibly looser. And I'm a pretty big guy at 6'1 and 205lbs! Second, the cut at the armpit is unbelievably low. It's a good 6 inches below my armpit. And this is extra slim! The effect is that I can't raise my arms past horizontal...it tugs on the shirt due to the stupid cut. Never seen anything like it. I would not shop here.”
“Ordered a suit in March 2022, they said it come in Mid April. Didn't update me, refused to pick up on customer service line after waiting 30 minutes. Only just figured out by entering details on site its been pushed back a month. If its delayed again will attempt to cancel, customer service is a joke post COVID.”
“Visited the Edinburgh Shop, where james who was not only busy but gave 100% to each customer he was dealing with. Very informative as I'm fussy about my shirts. Ordered four shirts which arrived a day ahead of Schedule, great quality, great fit at a great price. I would definitely recommend them for formal or casual shirts.”
“Bought 4 white shirts online for my son, quality is superb. Website easy to use & easy to. order. Delivery was quick, although courier twice said they'd been delivered when they hadn't. Will definitely order again, would absolutely recommend Charles Tyrwhitt.”
“Over a number of years, I have bought mainly suits and shirts from CT as my preferred company and have always been more than satisfied with both service and impeccable quality. Now a pensioner, I have worn many makes of shirt over my lifetime but my Charles Tyrwitt ones surpass them all.”
“Excellent service
I purchased a knitted blue polo top.fantastic quality, dispatched quickly,great fit. I've used CT before and they are constantly good. Well done.”
