Dick Dyer Mercedes-Benz Reviews

4.64 Rating 151 Reviews
91 %
of reviewers recommend Dick Dyer Mercedes-Benz
Merchant Metrics
Shipping & Delivery
delivery methods
Courier
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
Read Dick Dyer Mercedes-Benz Reviews
Visit Website

Phone:

803-786-8888

Email:

marketing@dickdyeronline.com

Write Your review

Tell us how Dick Dyer Mercedes-Benz made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photo to this review?
Upload Photo
(only JPEG and PNG files) (Optional)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
I live in Charleston and by all my cars from dick dyer. They treat your very fair than dealers in Charleston
(Sales) - Posted 3 months ago
I bought my car May 31st. I have had one issue to come up since then. The sales person who sold me the car was very helpful getting it taken of. Since then I have not spoken with anyone from the dealership.
Helpful Report
(Sales) - Posted 3 months ago
Our salesperson wasn't that good, but overall the staff was professional, and nice.
Helpful Report
(Sales) - Posted 3 months ago
I dislike the fact that I was not able to get a loner car, I waited 5 hours while my car was serviced 😔.. worst experience that I ever had at Dick Dyer Mercedes...
Helpful Report
(Service) - Posted 3 months ago
I purchased a 2016 car in March and I started seeing a display to let car idle because the battery was low. I hadn’t even put 3000 miles on it in November when I was in your area. I stoped & asked an associate in repairs, what was wrong. He told me that I needed a new battery and it wasn’t covered under warranty. I explained that I had put low mileage on it and it was inspected when I purchased the car. He replied that the battery must have met the correct test & was considered good. Now I needed to replace it. Why???? Batteries should last over 3000 miles. I am totally disappointed in your service of my purchase of this car. I put low mileage on this car and my battery should NOT need to be replaced when it was a certified car purchase. Soooo, are you going to correct my problem? I hope so! Please respond to this comment ASAP, please! Darlene McEachern
Helpful Report
(Service) - Posted 3 months ago
Car again was not ready when they said it was suppose to be. Had to wait for it.
Helpful Report
(Service) - Posted 3 months ago
Dick Dyer Mercedes-Benz is rated 4.64 based on 151 reviews