Dick Dyer Mercedes-Benz Reviews

4.64 Rating 151 Reviews
91 %
of reviewers recommend Dick Dyer Mercedes-Benz
Merchant Metrics
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queries resolved in
Under an hour
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I live in Charleston and by all my cars from dick dyer. They treat your very fair than dealers in Charleston
(Sales) - Posted 3 months ago
I bought my car May 31st. I have had one issue to come up since then. The sales person who sold me the car was very helpful getting it taken of. Since then I have not spoken with anyone from the dealership.
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(Sales) - Posted 3 months ago
Our salesperson wasn't that good, but overall the staff was professional, and nice.
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(Sales) - Posted 3 months ago
I dislike the fact that I was not able to get a loner car, I waited 5 hours while my car was serviced 😔.. worst experience that I ever had at Dick Dyer Mercedes...
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(Service) - Posted 3 months ago
I purchased a 2016 car in March and I started seeing a display to let car idle because the battery was low. I hadn’t even put 3000 miles on it in November when I was in your area. I stoped & asked an associate in repairs, what was wrong. He told me that I needed a new battery and it wasn’t covered under warranty. I explained that I had put low mileage on it and it was inspected when I purchased the car. He replied that the battery must have met the correct test & was considered good. Now I needed to replace it. Why???? Batteries should last over 3000 miles. I am totally disappointed in your service of my purchase of this car. I put low mileage on this car and my battery should NOT need to be replaced when it was a certified car purchase. Soooo, are you going to correct my problem? I hope so! Please respond to this comment ASAP, please! Darlene McEachern
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(Service) - Posted 3 months ago
Car again was not ready when they said it was suppose to be. Had to wait for it.
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(Service) - Posted 3 months ago
Dick Dyer Mercedes-Benz is rated 4.64 based on 151 reviews