Dick Dyer Mercedes-Benz Reviews

Name: Dick Dyer Mercedes-Benz
Rating: 4.61

4.6 Rating 162 Reviews

90 %

of reviewers recommend Dick Dyer Mercedes-Benz

Company Reviews

Questions

Metrics

4.6

Based on 162 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

803-786-8888

Email:

marketing@dickdyeronline.com

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Dick Dyer Mercedes-Benz 5 star review on 5th May 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service advisor very helpful and professional”

Helpful Report

(Service) - Posted 5 years ago

“They take the time to listen”

Helpful Report

(Sales) - Posted 5 years ago

“The sales process was very smooth and easy. I did find it difficult to get through to the service department and have someone answer or return my call easily.”

Helpful Report

(Sales) - Posted 5 years ago

“I never had a Mercedes before and I have one now. Oh how i love the way the services are at that Mercedes service center or sales office. They have always been nice.”

Helpful Report

(Service) - Posted 5 years ago

“I always get good service, good attention to my input, and it is easy for my service advisor to find a loaner car. This time I was not signed up for a loaner and James Turbeville got one for me anyway.”

Helpful Report

(Service) - Posted 5 years ago

“Andre Lewis was our salesmen and he was great. The only issues I had was they held the paperwork for my tags over 30 days and I almost had to drive to work on a expired tag. Missed it by 1 day. Also my first out of town trip I notice air is coming in somewhere through the car the salesman noticed it while we were test driving, but we thought maybe the window wasn’t rolled all the way up. I have to make an appointment to get this checked out. I know Mercedes is not going to let me down!!!”

Helpful Report

(Sales) - Posted 5 years ago

“Good vehicles and dealer”

Helpful Report

(Sales) - Posted 5 years ago

“My first purchase with Dick Dyer and Associates. Customer communication with sales person Barbara was fantastic. She helped me pick my first MB. Really enjoyed working with her. I appreciate her patience with me - I asked her about my vehicle shippment several times. I think everyone whom I had the opportunity to interact with at Dick Dyer, Barbara, Jerry, and Amber, were professional and courteous. They helped me feel less stressed during the purchasing process and explained my options, services, and features related to new car. I am so excited about my new vehicle!”

Helpful Report

(Sales) - Posted 5 years ago

“Excellent customer services!”

Helpful Report

(Sales) - Posted 5 years ago

“I was satisfied with my overall experience and especially the rebate for my tires!!! Thanks”

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(Parts) - Posted 5 years ago

“Never sent my touch up paint”

Helpful Report

(Parts) - Posted 5 years ago

Dick Dyer Mercedes-Benz is rated 4.6 based on 162 reviews