“TERRIBLE!!!! Don't waste your time and energy, takes 2 months to receive merchandise but the newest thing is, they r selling inventory that they don't have!!!! And they won't give u money back, they want to give u credit so the money stays in the company, that doesn't work for me, it's not my fault u guys r failing miserably and selling items u don't have, give me my refund!!! I dont ever want to buy anything else from here lol!!! BBB here i come!!”
“Shipping was not a problem in the past. Now, it's ridiculous. I have been told that TikTok orders are priority over non-TikTok orders. I wait, at a minimum, 14 BUSINESS days for my items. Fix this or you will lose customers.”
“Terrible! 4 weeks and the order hadnt shipped yet so I asked for a refund. Absolutely ridiculous that they think this is acceptable! Freaking scammers”
“The fabric was very scratchy and the top just looks terrible. The sleeves are super tight and the dolman aspect looks more like bat wings. The top looks terrible on and upon attempting to return the items for a refund I have found that they will not give you your money back - just store credit. I don't want anymore of their merchandise so I guess I'm out over $70.00. This is terrible customer service and I would not recommend this company to anyone.”
“If it seems too good to be true, it probably is. Ordered some items and thought the sale was so great, but after 3 weeks, 15 business days, the order still hadnât shipped! Pass on the divas⌔
“If you're having any issues of withdrawing your money kindly contact payback investigators to assist you via their mail quick recovery deck at consultant dot com I got my ÂŁ79,000 back with the help of them, I followed the processes which i was told to do”
“BUYER BEWARE - IT IS HELL TRYING TO GET A REFUND FOR A MISDELIVERED PACKAGE. IT HAS BEEN SINCE OCTOBER OF 2023 AND STILL NO REFUND OF ALMOST $200.00 If I could give a zero I would. I contacted them the day that my package was supposedly delivered and told them it was not delivered. I keep getting the run around instead of just issuing a refund. I have been through all the hoops with filing with the post office like they stated. Then when I sent them the copy from the post office that the package had been misdelivered to the wrong address and was unrecoverable they still would not issue the refund. Have been going back and forth with 3 different people with this company, Christine has been the worst.”
“I have ordered 2 times. First time shipping was a little slow. I emailed them and then received my 2 tops right after that. I ordered a second time and received my tops within 1 week. I love the tops and will be ordering again.”
“I am often a medium and order smalls. They were huge!!! The company will not accept a return but wants to exchange. I want my money back since I can't fit into their clothes. DON"T BUY FROM THIS COMPANY!”
“Ordered a pair if Jean's in a size 0 and received a 22. Immediately emailed them it's been 6 days and no one has taken care of this. I asked for a return label and the right size Jean's I am also going on a live and calling out customer service its awful. I'm a new customer 2nd time in less than a month I had a issue.. Done with this boutique!”
“I ordered a product and returned it because it was too big according to my tracking they received it On March 30, 2024 iMessage them on the app got a reply Take 7 to 14 days to process it. It is now April 19. I messaged them on the app a couple days ago again got a response from Christine, asking for the tracking number and the item which I messaged back to her immediately. As of today still no response from anyone. I order from other boutiques have never had this issue with any of the other ones. They also donât provide a phone number where you can call them directly or an email address where you could actually email them. I definitely not anything from them again. Buyers BEWARE!!!”
“Slow shipping. Terrible customer support. Havenât received items after ordered even thou they have refunded after I have contacted about issues. Way more lives than reasonable shipping times”
“This company is awesome!! Faster shipping, the clothes are quality, the sellers are wonderful and their clothes are priced less than all of the other boutiques! How do I know, you ask? Because I follow ten other boutiques and many of them carry the same brands and itemsâŚDivas is cheaper by $20 per item in many cases. They did have some shipping issues around Christmas â23, but that has been resolved. I love watching their lives because they are fast-paced and Maddie, Janelle and the others are fun to watch. Give them a tryâŚyou will NOT be disappointed!”
“Shipping is worse than slow! States product will arrive in 7-10 business days. Itâs been 10 business days , 11 if you count the day I ordered. It still has NOT even shipped! I live in the same state! It is ridiculous. The returns for credit are even worse. Once I use my credits, I will NOT buy again. I will delete the app!!!”
“Great product but shipping is horrendously slooowwww! I am still waiting on an order from January 12th and today is January 28th. I receive same day ship from my other two boutiques. If they donât fix their Supply Chain issue, they wonât have any orders to fill!”
“Cute clothes but shipping is terrible!! I order from 2 boutiques one ships the next day and this one a month later, it's terrible, and orders coming out of order, newer ones being shipped b4 the older ones, its a hot mess!! Have been with them along time but considering not ordering anymore, it's getting worse, not better!! Still waiting today on an order from Jan 7th, its Jan 22nd!! Not acceptable in my eyes, just not good business!”
