Discount Divas Reviews

2.0 Rating 26 Reviews
19 %
of reviewers recommend Discount Divas
2.0
Based on 26 reviews
Shipping & Delivery
Delivery Methods
Postal Service

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Shipping is worse than slow! States product will arrive in 7-10 business days. It’s been 10 business days , 11 if you count the day I ordered. It still has NOT even shipped! I live in the same state! It is ridiculous. The returns for credit are even worse. Once I use my credits, I will NOT buy again. I will delete the app!!!
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Posted 1 week ago
Great product but shipping is horrendously slooowwww! I am still waiting on an order from January 12th and today is January 28th. I receive same day ship from my other two boutiques. If they don’t fix their Supply Chain issue, they won’t have any orders to fill!
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Posted 1 month ago
Cute clothes but shipping is terrible!! I order from 2 boutiques one ships the next day and this one a month later, it's terrible, and orders coming out of order, newer ones being shipped b4 the older ones, its a hot mess!! Have been with them along time but considering not ordering anymore, it's getting worse, not better!! Still waiting today on an order from Jan 7th, its Jan 22nd!! Not acceptable in my eyes, just not good business!
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Posted 2 months ago
Ordered the product still Not Arriving. Said can’t find my address. I’m asking for refund. Which they said can’t refund. And will keeping credit for me next time . Or resend with I have to paying my own fee. How can be possible. I’m asking them back ? Which my address do u have in ur system? Still not responding. Not happy at all
Discount Divas 1 star review on 15th December 2023 Discount Divas 1 star review on 15th December 2023
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Posted 3 months ago
Discount divas is the best boutique around. Genuine lives, customer oriented service and they always seem to make it right if ever imperfect. You can’t ask for better prices and shipping is always FREE. Thank you for being amazing! ❤️
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Posted 3 months ago
I placed my first order with Discount Divas (DD) on November 27, 2023. The order was for a sweatshirt and sweatpants matching outfit both medium. I immediately received a 3XL sweatshirt on December 4, 2023. There was no enclosed shipping invoice which made me wary about the purchase that I had just made and charged to my credit card. I emailed and messaged DD twice and only received an auto-generated response which stated, "Customers are responsible for the cost of return shipping. We find the least expensive shipping option to be First Class with tracking." I felt that this was wrong and no reputable retailer would do this; however, I was in receipt of an item that I could not use and had paid for this. Only after I addressed my concerns via the comments on the DD "Facebook Live" platform was the issue addressed. A representative emailed me immediately that night. I was told that the medium shirt that I had ordered was no longer in stock, for me to keep the shirt that I had received, and that I would be refunded the charges. I have requested that the pants be cancelled and the charges be refunded, but have had no response for this request. I only gave two-stars because someone finally responded, addressed my issues, and corrected the mistake.
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Posted 3 months ago
After reading all these posts..I wish I would have never ordered …I placed 2 orders weeks ago and still nothing…I have also sent messages and no response…super frustrated and very disappointed :(((
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Posted 3 months ago
Shipping is taking way too long - very frustrating. I know it's a busy season, but I ordered in November (12th) and now am questioning if my product will arrive in time for Christmas...being that it's a gift. Also requested a cancellation and was denied. Very disappointed being that the cost and quality of the clothing is good. Hoping this changes in the future.
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Posted 3 months ago
Shipping is horrible! They take 10 days to 14 days to even ship the products! I started buying from them in April and they were great now it’s so long to get the product! I am waiting for what will be my last order! If I pay for something i expect to get it quickly. It might be free shipping but this is ridiculous
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Posted 3 months ago
Beware! Still have not received merchandise from an order placed 3 weeks ago on 11/7. No response from customer service that I have emailed 4 times either. There is no phone number for this company....now I know why. Will NEVER order again from this scam company. Disputing order placed with my credit card since never received the order. Do yourself a favor and order elsewhere!
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Posted 4 months ago
The shipping is ridiculously slow. Definitely avoid ordering anywhere near the holidays. I’d rather pay the cost of the shipping and get the order in a reasonable time frame. They are not transparent whatsoever when shipping does back up. The website continues to say 24-48 hours with no disclosure that they are actually 3 weeks behind. Not offering transparency to customers about true turn around time is a very deceptive business practice. They know if they say 3 weeks many wouldn’t order. The icing on the cake is when the models go live and complain about customers who are mad about not receiving products they ordered weeks ago!! Very unprofessional. There are far better boutiques out there with pricing as equally competitive without all the drama surrounding shipping.
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Posted 4 months ago
Takes FOREVER to ship. After I get the top I ordered, I will never order again. Ridiculous that it takes 2 weeks to ship an item.
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Posted 4 months ago
Shipping took too long and you can only return for store credit. Will not order again.
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Posted 8 months ago
Best boutique on line. Great products, prices and customer service 👌
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Posted 8 months ago
I ordered a medium size shirt. When it arrived it said medium on the tag but was more like a 1X. I reviewed their return policy and they don't guarantee exchanged but will issue store credit. This is why I never buy online. You don't always get what is advertised. Very disappointing!!
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Posted 10 months ago
When they have sold out of an item you purchased they give store credit and don’t refund your credit card. (Which is against federal trade commission.) they also don’t have an exact shipping timeline which gives them up to 30 days to ship it. Over many packages over many years many things have arrived in bags broken open with tears that sometimes go to the clothing, rips in bag that get clothing dirty, earrings that are broken or with bent posts that break within a few wears, shoes that should be new, but look like they had been work/ scuffed in dirt. It’s annoying to contact and some things they want returned (yay getting to buy new packaging and shipping it back), some they say just throw away, but even so all they have offered is store credit. I am done with the frustration and excuse of being a small company for things that could be better organized and done. This is their profession and business, but a lot of things feel very last minute and that they cause the problems for themselves and are pretty defensive and rude to people. Some staff is quite rude and you can definitely tell from previous years some hostility within the people who host on the lives. It honestly comes across as mean girl club and trying to do more pressure sales tactics with shorter cart times, etc. When I say product quality varies the is bad the shoes have had glue along the rubber onto the shoe, or had where the shoe rubber separates within weeks. Necklaces that break before putting on or first wear or two because of cheap chains and clasps. Shirts that are a cheap cotton that shrinks somehow even when only washed, inconsistent fits in the same brand and sizing recommendations. I have also had issues with seams not being seen completely, broken zippers, etc. Probably should have contacted them more, but as do most businesses, they bank on the hassle and people not wanting to whine. If you do complain on a live it gets nasty from the devoted following along with the host. Stick to Amazon with reviews on specific items and time lines for arrival, not 1 to 4 weeks. Stick to reputable companies that will refund you and not only offer store credit.
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Posted 1 year ago
Most of the lives are good-Janel is amazing. Maddie is very rude and unprofessional.
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Posted 1 year ago
Accidentally pre-authorized on something I didn’t want and they quickly fixed it and reimbursed me. I now shop there all the time. Their energy and happiness makes it so enjoyable to watch their lives. I also appreciate their honestly on items and how to size on things. Couldn’t recommend more.
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Posted 2 years ago
I ordered during one of their “lives”. I didn’t see where the discount code needed to be entered. I asked numerous times during the live & no one from the company of the live would respond. They responded to others that were asking questions but not me. Anyway, they would give me the discount on all of the items I ordered therefore my bill was astronomical. The only thing they would do for me was to give me a store credit. I don’t get it! Big they can give me a credit why not use the credit toward my purchases? I will no longer be ordering from Discount Divas and I WAS an excellent client.
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Posted 2 years ago
Ordered two dresses, one was American glad style and the blue was very muted but it was wearable. The other dress was very poor quality fabric and a 4-5 inch section of seam down the left side of the dress was completely open, not even sewn. First and last purchase from this company.
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Posted 2 years ago
Discount Divas is rated 2.0 based on 26 reviews