Dyson Reviews

4.1 Rating 51 Reviews
78 %
of reviewers recommend Dyson
4.1
Based on 51 reviews
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Anonymous
Anonymous  // 01/01/2019
Best competitive price for quality products
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Posted 6 years ago
I contacted Dyson online through a free phone number just to ask a few questions about the V8 absolute and absolute pro vacuum cleaner. I have previously had a Dyson upright but was keen to ask questions about the cordless. The man was extremely helpful and informative and I had no intention to buy online as we use a store in Bristol, but as my mind was made up now as to which model I would buy he pointed out Dyson have my registered information details from previous purchases and he was able to offer me a further discount with free next day delivery AND a 35 day decide if you want to keep item or return to exchange or full refund - gosh what is not to like vacuum is FABULOUS every bit as great as I hoped it would be and brilliant customer service.
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Posted 6 years ago
I had a fault to one of the heads of my cordless V6 animal cleaner. I rang the helpline and they immediately sorted out the guarantee and sent me a new housing for the head of my cleaner. Really surprised how good they were.
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Posted 6 years ago
Excellent product and delivery with good customer care and call back during the order process
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Posted 6 years ago
Excellent all round!
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Posted 6 years ago
OUR DYSON needed new tube it was in the guaratee and was delivered two days later brilliant
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Posted 6 years ago
Dyson website price matched a product and delivery was not only free but it came next day with a choice of time slots.
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Posted 6 years ago
Quick and free delivery. Extremely good product.
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Posted 6 years ago
From ordering to delivery every thing was first class even the delivery driver e-mailed with a 30 min delivery slot on the day
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Posted 6 years ago
I have a Dyson hand held vacuum which helps a lot as I'm asthmatic and the cleaner is light-weight and efficient. I recently ordered the hot and cool purifier. It's performance is impressive. The air is clearer and it can be set to blow straight ahead or in a wide angle. I ordered it on Saturday and it was delivered on Sunday morning (you can choose a morning or afternoon delivery slot). I'm keeping it on Auto and it does it's stuff automatically increasing or decreasing the flow as necessary to keep the air clear. It picked up the accidental blue smoke in the kitchen almost immediately and immediately switched to the highest setting to clean the air. Perfect. Can't wait to buy one for upstairs.
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Posted 6 years ago
Bought a V8 Animal 12 months ago, surprised to be offered a free upgrade to latest top of the range model. ALL for a 5 minute survey, I understand they want to examine the V8 Animal for research and quality control purposes even though it has never gone wrong.
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Posted 6 years ago
Excellent customer service!!
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Posted 6 years ago
Very quick delivery good prices
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Posted 6 years ago
Just ordered their Fan/ heater for my in laws who are elderly and finding this summer heat too much to handle! ( spent £60 extra for the dual purpose version as we all know Btish Weather is Fickle!) I personally have always used a DYSON vacuum as we have cats and dogs and it is the only machine fit for the job of dealing with pet hair! Also the high price is offset by the fact that mine have lasted for years and years of hard use with great customer service stepping in and sorting any issues! The fan is an instant success. It was delivered to their door for Free by Noon the next day after I placed the order! I already has changed their lives from being lethargic and uncomfortable to feelin happy and less stressed. It is Not and air conditioner which some people seem to expect. It is a beautifully designed tower of breeze that does what it says "on the tin!"I imagine the heater mode will also be efficient too!
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Posted 6 years ago
Quick response, even on a Saturday, very knowledgeable lady in customer service, asked about the best buy. She explained the models and when I said I needed two vacuums, she gave me a little bit extra discount. The prices were the same as the lowest I had seen elsewhere, but included £50 worth of extra tools (2 x 50) and free 24hr delivery. The transaction could not have been easier and the best value around, so suggest you check it out and maybe DEAL DIRECT.
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Posted 6 years ago
Checkout was speedy and customer service was very helpful with any issues.
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Posted 6 years ago
Better than expected, great hairdryer . Doesn’t do much else.
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Posted 4 years ago
I contacted Dyson was a spare part for my vacuum.. Got great service and an engineer called to the house and fitted the spare part effortlessly. While I spoke to customer services I was recommended to try the Dyson V6 Animal Cordless vacuum cleaner. Customer services gave me a fantastic deal which included extra tools and said that I could use it for several months trial and if I was not happy to return for full refund.. Well it arrived quickly and well packaged, we have been using it now for over a year and to be honest it is brilliant. We don't even use the vacuum that was repaired...The only reason I didn't give it 5 stars is because the battery only lasts about 5 mins but its suprising how much you can do in 5 min in the house and car......Defo would recommend
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Posted 5 years ago
Excellent replaced vac no problem my gripe DHL waited in all day no call no delivery, said they lost parcel, okay inform me now lose another day one word - useless
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Posted 5 years ago
Efficient order process on the website and prompt delivery
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Posted 6 years ago
Dyson is rated 4.1 based on 51 reviews