“I have done business with eEuroparts for about 1 1/2 years now and have spent hundreds of dollars with them fixing up my Saab. A few weeks ago I purchased some emblems for my car. My order was split and I received the emblems for the wheels without problems. The front and rear emblems however did not show up at my house even though the Postal Service shows the package as delivered. I have no idea where it was delivered, but I sure did not get it. When I called their customer service department, some very rude guy told me to check with my neighbors - that was it! I then contacted them via email and got the same response. So they chose the carrier - they did not insure the package - and now they expect their customer to walk through the neighborhood checking with random strangers if they got my mail? That is simply an insane request!! I was furious and let them know it. They came back advising me that they could not do anything until I trace the package with the Postal Service. I did that, thinking that eEuroparts would then do the right thing. USPS only advised that the package shows delivered and eEuropart now says they cannot do anything. Any reputable company would either issue a refund or re-send the lost item, not this outfit. I will certainly take them off my list of vendors to use and would not recommend them to anybody! Spend your money with a company that values their customers and provides true service rather than just taking your money and walking away as soon as a problem arises! eEuroparts? Never again!”
“The stuff I ordered was as described- and it is excellent. Missed out on the discount but, hey ho.
It arrived when stated and perfect. Can't say better than that!”
“I have placed several orders with this company recently and the items were dispatched promptly on each occasion to my home address and delivered within the timescale quoted, even during the Christmas period. Unlike most companies there is no minimum spend for free delivery.”
“They have a very wide range of merchandise for every make of car and van .and always have special offers on some items.and nothing is too much trouble if you have to contact them over the phone”
“Ordered what I needed at 9am, the wipers were delivered at 2pm the same day. Excellent service, easy to use web-site and very polite delivery driver. 10/10”
“From first contact to delivery they did a brilliant service kept adviced on day and time to expect package.solid packed .and the offers they have at the moment are excellent value”
“From first contact to delivery they did a brilliant service kept adviced on day and time to expect package.solid packed .and the offers they have at the moment are excellent value”
