Etsy Reviews

2.2 Rating 585 Reviews

30 %

of reviewers recommend Etsy

Company Reviews

Questions

Metrics

2.2

Based on 585 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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How long does Etsy take to deliver?

Helpful Report

(3 weeks ago)

Etsy normally delivers over 7 Days.

Helpful Report

(3 weeks ago)

66.67%

Industry Average

“ Quality stickèrs with quick delivery! ”

- Robin

“ Great choice, well priced with prompt delivery. Items bought were in very good condition and packaged well. ”

- Anonymous

“ I purchased vintage pottery on two separate occasions in the last year. I am delighted with the products which enhance my home and was very impressed with the excellent service I received . Delivery was good and contact with the company was easy and friendly. I shall certainly visit Etsy again and recommend it as a wonderful experience. ”

- Christine Wilson

Etsy Reviews

Delivery - Average