Etsy Reviews

2.2 Rating 585 Reviews

30 %

of reviewers recommend Etsy

2.2

Based on 585 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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How does Etsy deliver?

(3 weeks ago)

Etsy delivers items by Postal Service and Courier.

(3 weeks ago)

66.67%

Industry Average

“ Glass items were received in excellent condition, prompt delivery. Very satisfied with their service. ”

- Milton E Morales

“ I ordered some prints from Charlieglebby on Etsy , amazing prints , just as described, great communication and quick delivery x brilliant ”

- Emma

“ Very wide range to choose from. Good communication from sellers Quick delivery. ”

- Carole Worrall