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Etsy Reviews

2.1 Rating 652 Reviews
27 %
of reviewers recommend Etsy
2.1
Based on 652 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 42%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
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How does Etsy deliver?
(2 weeks ago)
Etsy delivers items by Postal Service and Courier.
(2 weeks ago)
E

Delivery - Slow

40.00%
Industry Average
Terrible service,delivery awful
- Anonymous
Delivery and dispatch dates on Etsy are NOT accurate.
- Anonymous
I ordered a shirt from Riley, ask her estimate a tracking or delivery time. This is the first order still no it’s on the way. Second order baby blanket came very fast. When I do get the shirt will never order from them again. Thank you
- Anonymous