Farfetch Reviews

Name: Farfetch
Rating: 1.59

1.6 Rating 242 Reviews

14 %

of reviewers recommend Farfetch

Company Reviews

Questions

Metrics

1.6

Based on 242 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 65%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Farfetch 1 star review on 2nd April 2024

Kyrylo

Farfetch 1 star review on 23rd March 2024

Ravindra Kumar

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good market would buy clothes.”

Helpful Report

Posted 3 months ago

“Ok. Not bad”

Helpful Report

Posted 4 years ago

“Good website, great choice of items. There was an issue with the packaging and so i was offered a discount, which led to delays in my delivery. From this i received a discount for my next order and 5% of my current invoice. I would use farfetch again.”

Helpful Report

Posted 6 years ago

Farfetch is rated 1.6 based on 242 reviews